Where to begin?
Firstly, the post by Jason A. below describes this complex perfectly.
I lived here for 2 years and it was by far the worst experience I've had living at an apartment complex.
These units are incredibly overpriced for what they are. The walls are paper thin and the carpets are severely outdated, as are the appliances. Additionally, if you're a dog owner you might want to know that the water spigot at the dog park never worked, at least during the time I lived there and still doesn't as far as I know. The outlets also won't hold a plug to save anyone's life. I found I think 2 that I could use in my bedroom while I lived there.
I found it pretty interesting that one week they suddenly decided to update their mail system to be completely online and purchased a new tablet for every person in the office, yet, the tenants are denied basic things like a laundry room that has a lock on it so that it's not open to the public.
It also seemed like I saw a police cruiser in the parking lot at least once every two or three weeks which isn't a great sign. Also, as another reviewer mentioned below, there are people roaming around the parking lot at all hours of the day and night. As a single working female, it was also easy to resent a lot of the seemingly welfare-dependent tenants taking up most of the available parking spots.
My oven looked like it could have been from the 80s - I cleaned it several times a month and still couldn't have my fire alarms installed if I wanted to use it without the fire alarms going off. But after several times of trying to communicate the seriousness of the issue with management, I essentially gave up, which is what they seem to bank on with most tenant complaints.
Every year, once the temperature would reach about 70, I had wasps hovering around the top two corners of my balcony area from then until the end of Autumn. It was a struggle to get someone out to spray the area twice. After that, again, I gave up.
Management is incredibly corrupt. They will do everything and say anything to get you out of their faces while they nickel and dime you every chance they can get. Personally, I thought it was laughable when they instituted a $150 fee for neglecting to pick up pet waste - This is far from a gated community, stop trying to act like it is one.
If you're wondering about the cleaning crew for when you move-out, there doesn't seem to be one. Judging by the list of things they want you to do before you move, and the condition of the unit when you first move-in, tenants ARE the cleaning crew. When I first moved in, I had to clean black gunk (still not exactly sure what it was) out of my patio door and kitchen windows, the bathtub and the bathroom counters were stained, and the walls were scuffed in several areas.
Lastly, the decks are falling apart. On a positive note, they are roomy and somewhat large which is nice, but given how far they seem to droop, it's probably not a good idea to put anything too heavy out there.
I'm sure this post will receive a nice, well-written response from management saying how they take tenant concern very seriously, and I'm just here (as well as everyone else in the reviews) to say it's crap.
I would be very interested in getting in touch with Shane Lamb below. I have several photos of my unit and a few tenants (current and previous) who would be willing to help in whatever way they can.
Please look elsewhere. There are several, more affordable and much safer homes in the area. Look around and do yourself a favor by not choosing to live here.