We have resided here for 2 years. The best I can say is that "We've resided her for 2 years" unfortunately. It is not without its charms, but it's not up to what I expect of a "luxury" apartment complex. This is a 100% honest and truthful review of my experience, while living here over the span of 2 years.
- Beautiful landscaping around the exterior and in both courtyards
- Well-kept hallways with weekly cleaning staff
- Washer and dryer are very nice, front-load, HE models
- Central AC works flawlessly and staff replace filters for you regularly
- Granite in bathrooms and kitchen is pleasing to the eye
- A very clean paint/plaster job on all walls and ceilings, nice colors
- Prompt and friendly maintenance
- 3-minute drive to I-95, 10-minute drive to downtown Delray
- 20 minutes to Target, Best Buy, Fresh Market, etc.
- Complex is bordered by offices and a golf course
Noise - The doors inside and out of apartments are extremely thin and do not block any noise, whatsoever. You can clearly hear conversations, TVs, and music in the hallways, and when other tenants walk by, it will sound as if they are in your home with you. Guests will have zero privacy from you when they stay, and vice versa. The reverberation of footsteps, doors, and general life from other apartments is also very noticeable, to the point of disruption.
Age of tenants - they appear to rent to MANY young tenants, probably ages 23-28, who come home late, are up most of the night, with friends coming and going, talking loudly in hallways and on their balconies, making a mess of the pool area on weekends, pumping music at all hours, and being generally disrespectful of peace and quiet, as well as allowing their pets to use the hallways as bathrooms, on occasion. (We sometimes joke that this is an undercover halfway-house for wealthy Boca brats who have gotten out of rehab and whose parents are footing the bills.)
Security - the gate to the garage is frequently broken by people attempting to drive through it who do not possess the ability to do so (i.e. who are not paying tenants but are living with one - see my above remark about age of tenants) or by lightning damage (see next point.) A vehicle was recently stolen from the garage. Many residents with pets frequently leave ground-level doors "propped" so they don't have to take their keys when they walk their dogs, which has led to break-ins.
Electricity and wiring. Power outages occur far more frequently than is reasonable. Usually these are brief, but disruptive, but occasionally they are an hour or more. Various breakers frequently flip, particularly for bathrooms and kitchen, and plugging into or removing plugs from an outlet will cause disruption to cable television.
The office staff is neither terrible nor great. Sometimes they are extremely nice, and other times they are absent or condescending. They don't notify you when a package is delivered, either, so you will need to keep track of that, yourself. Hopefully no one sends an unannounced fruit basket or frozen goods in a box without telling you.
The valet trash service, while convenient, should be optional. It's rather silly that they charge this monthly to tenants with no option to decline it, considering that the trash chute is in the garage.
The courtyard gas grills are very nice, but frequently broken or out of gas, and have non-functional swivel lamps next to them so if you don't bring your own light you won't be able to grill easily in the dark.