Emerald Shores Apartments
7151 W Indian School Rd
Phoenix, AZ 85033
14 Google user reviews
This is a horrible complex. Anyone thinking about moving here, just don't. Trust me. The maintenance people are never informed by the office staff to fix anything. When I first moved in I was given a checklist, and I was to make a note of any repairs or problems that needed to be fixed immediately. My lease is already up in a few weeks and now they want to try and make appointments to fix things. Lol! The office staff is a complete joke. No one knows what is going on, they will give you the run around whenever you need something. Peoples ACs are broken when it's over 100 degrees outside and they aren't getting fixed! Cockroaches are everywhere no matter how clean you are. Cops are here every day. My neighbors are crackheads and the cops are at their apartment everyday. Bums everywhere. I've had crackhead neighbors that I don't even know, knock on my door after midnight to ask for a cigarette or something stupid. The pool isn't usable, residents said it was so full of chemicals they broke out in rashes. Appliance don't work. My dishwasher has never worked. My sink sprays water everywhere. Shower never gets hot and there's no water pressure at all. All the appliances that you can get to work will cost you so much in electric. Definitely not energy efficient. The office loses paperwork, I've paid my rent on time every month and have come home to find eviction notices on my door due to nonpayment of rent. Then when you contact the office they have no idea what you are talking about. The office manager is a rude miserable lady who will not even come speak to you directly. She will have her inexperienced staff nervously answer your question with some bullshit. Oh and you will also have cats tear up your trash bags if you leave them outside for 5 minutes. Sprinklers are on like 6 times a night. Starting from the time people come home from work until about 10pm. You will have to get your shoes covered in mud because they don't even wet the grass. This complex should cost about $20 a month. You basically get provided with a roof over your head and that's all. This place is worse than the projects. Stay away.
What ever you do don't rent here office is not good with paper work...what ever u put ur name on there papers take a pic of it cuz thay WILL lose it and say thay didn't know
Do not rent here! They say you will get your down payment back when or if things unfortunately do not work out for you or you have a change in mind. They will not return any of it ,in their words" oh you lied to us, you said you were moving in", and very unprofessional when speaking to you.
I absolutely HATE it here. Lived here for 2 years and I'm glad I left. Office staff tried charging me over $600 of fees then when I went to confront them about it they didn't know who sent the letter to my door, so they just brushed me off. Maintenance would take weeks just to fix the sink. The roach problem was ridiculous but not as bad as the bed bug problem. Not only did my apartment had bed bugs from previous tenants but I asked other people that lived in the apartments and they had the same problem. Tried moving to a different building and the same thing. Bed bugs and roaches. Pest control never worked, only made it worse. Cops usually around due to the crime around the area. Would not recommend these apartments to anyone.
Pretty Tiny places, but other then that I have never had ANY issues in the 9 months I have lived here. Since they only rent one bedrooms and studio's there really isn't a whole lot of "shady" people hanging around outside. I would recommend moving here. It's safe and affordable.
Management is wonderful. They are always helpful and I never had any problems with them. Maintenance was also very quick to get out and fix problems. I wish I could give more stars just because of how wonderful they are.
Now here's the problems that I have had here:
I had my vehicle broken into twice, and had someone steal my front rim and tire off of my vehicle. This also happened to my neighbor. These apartments have gone to the dogs unfortunately. There is no security. I have found crack pipes laying out in the parking lot among other things.
We had swat go to one of the apartments near us because they were hiding criminals.
There are shady people here, meth heads, scitzos, if you have children I wouldn't recommend bringing them here.
Also these apartments are old, and are not renovated. They fall apart. The building I was in had constant plumbing problems, water would seep up from the floor.
These apartments became part of the ghetto in Phoenix.
The day I moved out, a new person was moving into the apartment near us, and he had his car broken into, they smashed his window just because they could. They didn't steal anything.
There are hate crimes ALL the time unfortunately. Students coming home from school will walk through the apartments and break things and throw bottles around cars, so be warned.
The room is okay. Its just old. Well I think you get what you pay for. But aside from that the maintenance was really helpful in solving problems.
6 more reviews
The staff is friendly and eager to assist but there are numerous issues to the property itself. While the model is very thought out, the actual units fall short of the model's expectations. I have lived here for 7 years and with the last 2, I have recieved raises in rent with no real reason accept "The market allowed for it" The truth is that these units are very old and unimproved upon. There is an unacceptable cockroach infestation in my apartment. The windows are difficult to open and not energy efficient, this could be seen as a possible fire hazard due to the fact that these openings could be used as an escape route. The appiances are dated and in my case, the electric stove developed a electrical issue that cause a loud explosion. To their credit, the one bedrooms are roomy with potential for improvement. With these facts in mind, I can't honestly recommend these apartments.