The staff is very unprofessional, rude, and extremely disrespectful. One female staff member in particular that goes by the name of Irma. She was very rude, have I never once been rude or spoke out of turn with the staff. So why should I be treated with such indecency. The owner needs to know what kind of staff he/ she has hired, and it's not a good one. As well as the maintenance members who, while I was home a sleep, attempted to enter my home. So if you have kids, this is not a place I would recommend. Since I have lived here someone has attempted to break into my home, and that's not including the maintenance problem. My neighbors vehicle was shot up, other neighboring vehicles were broken into as well as my own. One person was killed by the laundry mat, and another on the west corner to the apartment complex. Terrible place. In the adds they make it seem as if the environment is friendly when it's by far. Not to mention the roach infestation that they promise to handle but never do. My shower pipes were were sticking out of the wall, which never were tended to as well. They also state in the adds "friendly staff". Who are not welcoming, nor understanding at all. Within 3 months of my 6 month lease, nothing but problems surfaced here at Emerald Shores. As for Irma, who is very unprofessional, should be replaced by a person who is more promising and lives up to the Emerald Shores words of friendly staff. Rather then a person who's just trying to earn a paycheck. Overall, DO NOT, DO NOT RESIDE HERE AT EMERALD SHORES APARTMENTS.