This is honestly the WORST apartment complex I have lived in by far. Within the first day of moving here, we realized there were a number of issues, including my bedroom not having a smoke detector. Safe! It took maintenance 2.5 weeks to even get back to us on our list of issues.
You pay a fee each month with rent for pest control. That is an absolute joke. I have had a huge issue with roaches, ants in our pantry, spiders, silverfish, and best of all, when it rains I get EARTH WORMS AND SLUGS coming in through my sliding glass door. Yes, I live on the first floor, but the fact that insects like that are making their way into my bedroom is appalling.
This apartment complex claims to be safe. I cannot tell you how many times I have been tailgated into the gate, or the gate is just broken, and sitting wide open. We constantly have menus and solicitations on our doors, which alludes to random people walking about the complex. Not to mention we have called the "courtesy officer" (I have never seen him patrol around the complex) on our ridiculously loud neighbors multiple times, and nothing has ever been addressed.
Last but not least, there is no drop box for rent. I've had a huge issue with trying to pay my rent. Often, the leasing agents aren't in the office to the check, and will fine you $150 if you're late. This happened to me, and they told me I should have just pushed the rent check under the office door. Safe, right? You'd think an apt complex would want my money....not make it difficult for them to get paid. Ridiculous.
All in all, I would NEVER recommend this place to anyone. They've already "cleaned house" and fired all the leasing agents that were there when I came on, and the ones they have hired aren't much better. You know you live in a crappy place when you've seen a resident sit outside the leasing office warning people not to go in, and a different resident sitting by the road holding up a sign saying "MV Sucks". Enough said.