I am so sorry you had an unpleasant experience here at Springhill Ridge Apartments. The pricing issue that you mentioned, you had signed up the for 3-month short term lease and was well aware of the additional fees upon signing the lease. We feel that our prices are very competitive within the market for a 12-month lease. I remember speaking to you the first time about the smoking issue, the staff and I were trying to figure out who was contributing to this issue. Without knowing who is causing the problem it is hard to rectify the situation. Once the staff and I figured out who was causing the problem that resident was notified of their lease violation. I called to follow-up with you to let you know that we believe we have the issue addressed and if you have any other issues to let us know. We never received another complaint. I do agree with you that we do have a parking issues and we are working on something to get it cleaned up. I hope you can enjoy the rest of your stay here at Springhill Ridge Apartments, and again, if you have any issues please do not hesitate to let us know.