Richmond Hills Apartments
1422 Preston Ridge St NW
Grand Rapids, MI 49504
5 Google user reviews
While the recent renovations are an improvement the timeline was not kept. Periodically the water is shut off with notice but it is still inconvenient. The new upgrades are not nice enough for the large increase in cost and things like the door locks where left off for the months of winter and we're replaced with keyed locks instead of the electrical locks. I was very frustrated as well when we cancelled our lease the man handling our transaction just kind of joked his way through the process and laughed at me when I said we were moving somewhere rent controlled. Like the concept of fair practice for residents of your facility was a thing if the past and thank the Lord we can raise the rent on these people a hundred dollars every year.
I will say however the pool is always well kept. The grounds and hallways are always clean. The support staff is always pleasant. Whenever we got the online system to work for a repair the men that handled the repair were attentive and respectful. I always appreciated that aspect. If I saw them outside of the transaction like just walking through the community they would smile and say hello.
This is a great community to live at. They are tucked back in a beautiful, wooded area, but you're only minutes away from downtown, as well as many shopping and dining options on Alpine. They have a pool and small work out facility. They also have a community garden and are opening a dog park next month! It's a great place to live with pets and they don't have any weight restrictions. Most of the apartments are updated inside and they let you paint and decorate your walls! Heat and water are included in your rent, which is so awesome in comparison to places I have lived before. Richmond Hills has a super nice staff and they are always on top of their maintenance requests. I definitely recommend this apartment complex. It has to be one of the best in GR. :)
The only thing I would change if I could, is to have in unit washers and dryers!
ALSO: I was NOT paid or asked to write this review.
Best dog-friendly apartments in Grand Rapids! Private dog park and literally MILES of open walking trails following a river right behind the apts. Staff is super friendly and have been making huge improvements since new ownership in early 2015.
1 and 2 bedroom apts recently upgraded and incredibly quiet. Rent is very fair for what this place offers young dog owners like us.
Really great apartment complex. Beautiful view. Allows animals which is nice.
Richmond is tucked in the woods, surrounded by cemeteries giving it a private feel, close to Richmond park, and is a great place to live for a great price. Dog-friendly, always quick to respond to concerns and maintenance requests, and Trillium is always seeking to improve facilities and amenities. No complaints - an overall great place to live for a young, married couple like my wife and me.