Incredibly OUTSTANDING lack of customer service skills.
Short little blonde in the office Saturday morning looked us in the face and said "you can't tour the property for three weeks. We're booked three weeks out." We didn't even get out a "hello my name is..." Before she waved us away.
Even though I tried showing her an email from the property manager sent on Friday morning, that said to come in THE NEXT DAY (SATURDAY) and speak to a leasing agent about one of the available units, she wouldn't even give us the time of day.
Ah well, missed out on two very well off tenants.
We drove a little ways down the road and stopped at The Oaks At Prairie View, saw a beautiful Pyrenean floor plan, and since they have preferred employers (Ford & Cerner) at THE OAKS, we put in an application and are fortunate enough to say we were approved and have found our new home!
So thanks for not having the time today ma'am, saved us the hassle of having to deal with you and the rest of the on-site "management" for a twelve year lease.
Read these other reviews and thought they were just by bitter denied applicants, but nope. What they say rings true, unless you're into being ignored and brushed off, and are prepared to deal with a years lease of neglect and horrible customer service standards, than I suggest you look elsewhere. Plenty of up-scale apartments/town homes in the area that are just as affordsble so there's nothing special about Township Apartment Homes.