Nice pool area but often closed or full of ducks... yes, actual ducks.
Very little parking space depending on where your unit is,
Friendly maintenance men
HORRIBLE office staff
Bugs, and ducks.... SO MANY DUCKS!
When I moved into this complex, I read the reviews online and ignored the bad and thought it was just angry people ranting on the internet. Well, now I understand why they're angry. This complex has the most unprofessional management I have ever encountered. All of the reviews said exactly the same thing, "this place will scam you out of your deposit and then some" I truly wish I had listened.
When we set up our move in date and signed all the paper work, we did it 3-4 months in advance, one week before our move in date, they called to tell us that the unit wouldn't be available for another two weeks because there was a lack of communication between one of the employees and the current residents. All they did was prorate the month we moved in to reflect the time we were actually living there, they did nothing to make up for the huge inconvenience. When we finally did move in, things were not cleaned appropriately and we found roaches. I did more to take care of the roaches than they did. Also, our garbage disposal sounded like a chain saw, didn't work and never got fixed, even though it was looked at twice. Over the course of our lease, maintenance requests would take weeks and the water would often be turned off for 6+ hours without any warning. The pool was often closed and the fitness center was often damp and muggy. My only positive is that when the maintenance men finally did show up they were usually very friendly and helpful. We're finally done there and 8 weeks later we're being told our account is being sent to collections in a week due to an overdue balance. We were never told about this balance, when we inquired as to why we were never told they said they sent us a letter but it got returned...I'm not sure how they thought we saw a letter that they know we never got. We were told it's our fault we didn't request a walk through and that we made no attempt to clean. Which is an absolute lie, we spent days cleaning that apartment and requested three days prior to our move out date to have a walk through but shockingly no one ever got back to us. The most frustrating part is that they really don't communicate with the residents and then charge you for it.