Coming from a non-resident, I am thankful I did not have the displeasure of actually living here. However, I tried to, and that was my mistake.
My first impression of the staff wasn't so great, but I decided to look past that since I was still very much infatuated with what I saw online. The complex looked just as beautiful in person as it did on their website, so I kept a positive attitude towards the whole experience, until this happened.
My circumstances for renting an apartment were different at the time. I was between jobs, but had a steady income from family. Anyone who doesn't have a job and tries to rent an apartment...it's pretty much a dead end. Sometimes you may get lucky, and in this case, I thought I was. The guy who was helping me said that as long as I have $1,800 in my bank account, I should be set. I was also told that in order to claim this apartment, I needed to pay a $199 refundable fee to assure the apartment will be mine while the income/moving in situation was in the works. If my income situation was approved by their management, that $199 would be put towards my move in fee. If not, I would get the entire amount refunded back to me. So, I signed my papers and they charged my card.
A week or so later, the guy calls me to let me know that I need to sign a few more papers and to make sure I have $18,000 in my account in order to be approved... I exclaimed... "$18,000?! You told me $1,800!" He denied saying that and said it was always $18,000. Immediately, I told him if that's the case, I am no longer moving into the apartments and requested my $199 back.
I contacted them several times only to be told that the person I needed to talk to "would be back the following Monday...or Thursday." By the time I finally got a hold of this person, she claimed she had my information "right in front of her" but had to make a few others calls first before talking to me about my situation. She never called me back. This was back in October 2014...It's been 9 months and I still have not received my $199 refundable fee.
Do not move in to this place.