I have been a long time resident of MyPerfectPlace apartments and have been generally satisified by the level of quality that these apartments have brought forth. I must say, my stay at The Pointe has been rather upsetting.
First - the appliances are way out of date. The only way to get newer appliances are to upgrade to a renovated apartment, which are very overpriced - especially when you consider apartments in the surrounding areas.
Second - you can tell that these apartments haven't been well kept. My key managed to get stuck in the front door lock because the lock is faulty. Management said they would take care of it, a week ago - but to no avail, they haven't. Basically, they are turning their head to the security of their residents because they are not willing to keep up with the maintenance of the entry ways to apartments. Additionally, there is a "sink hole" in my kitchen floor. You can feel that the laminate flooring in the kitchen was put down without consideration to the sturdiness of what's underneath it. My girlfriend and I always joke about falling through to the downstairs apartment. Again, I have put in maintenance requests, and over 2 weeks later, nothing has happened.
I was excited to move here. It's in a good location. Lots of commerce and things to do. Arlington Heights in the summer is great. One thing I do want to add regarding location is that it's about a 2 minute drive from Palatine, where rent goes down significantly. They are charging Arlington Heights prices for what is basically a Palatine apartment. In hind sight, I would have taken a Palatine apartment over this one as the rent is anywhere from 200 to 400 dollars less with appliances much better then what they provide here at The Pointe.