For starters, one of the largest meth busts in the history of Huntsville Alabama happened on this property. That should give you an idea of the quality of residents that have chosen to live in this despicable cesspool. In the first two weeks of living here, my roommate and I had to make 2 maintenance requests. This number jumped to 8 in just four more weeks. Both of the bathroom ceilings suffered significant damage due to leaks due to what the maintenance teams described as "poor quality construction and material". Not that the maintenance teams were on time, or that they ever bothered to make sure the leaks were fixed the first time. My roommate and I have missed over one week of work in order to be here for the maintenance. The final straw was the ceiling, which, once the leak was fixed the ceiling was left destroyed with no work order placed by maintenance for repair. To be even more clear they left debris in our tub and floors including but not limited to fiberglass insulation and chunks of sheetrock. Also, they used my trauma shears to cut into the ceiling. Upon issuing our two month notice as per our lease that we will be vacating due to "lowered quality of living", the staff just asked to make sure they weren't blamed for any of the issues we've had. Consider yourself blamed staff members. You had access to my maintenance records and maybe should have come to inspect whether or not the leak was fixed when I had to issue 4 requests (they claimed they fixed it on the 3rd leak and closed the work order without actually inspecting it) to have it fixed. Maybe the reason your managers are continually fired by the owners is due to the significant lack of oversight as a company. If there's anything that has taught business owners and executives that maybe something is wrong, it is due to lack of personal involvement in day to day activities of the business.
Continuing, once our two month notice was given they decided to put in a work order for our ceiling. Which was nice, if the guy they hired to fix it had shown up on time. My roommate had to wait over 2 hours for him to show up the first time. I had to wait as long as I could which was over 3 hours the second time, and had to leave. Here's the fun part though. While I left to go take care of some work that needed to be done, the front office gave this contracted sheet rock worker the keys to our apartment to let him in with no one home. We were not notified of this intrusion, and upon inquiry I was told that they have no problems not informing me about who they let into our apartment for maintenance purposes and was then hung up on. So this guy not only got the keys to my apartment, he also left it unlocked.
On a final note, trash is dumped all over the front entry the the building daily by others living here. This includes, but is not limited to used condoms and their wrappers, various spoiling meats, and used bloody tampons.
So let me sum this up for all of you potential tenants.
1. They will allow contracted workers not from their company into your apartment without your permission and not notify you when they do so.
2. The staff members will not take any personal interest in your issues with the apartment of your choice, save the fact that they will ask not to be blamed.
3. When they do come to fix things in your apartment you will have to spend roughly two hours cleaning up the mess they leave.
4.They will use your tools to suit whatever their needs are to supplement the lack of their own, even if the tool is clearly not designed for the job.
5.They will continue to allow every tenant here to dump their trash all over the lot without issuing the citations mentioned in the lease agreement.
I could not be happier to leave this place.