The Reserve at Research Park
6200 Rime Village Dr NW
Huntsville, AL 35806
12 Google user reviews
When me and my room mate first moved in to this place it seemed nice! Spacious rooms, lots of parking, and very convenient location. But we are now 8 months in to the lease and it feels like we are in a nightmare! A couple of months ago all of the appliances slowly stopped working. First my toilet stopped working, having to use a pot to fill the back of it up just to flush it every time. Then the washer and dryer stopped working, the washer is off balance and so loud I'm sure the neighbors can hear it. The dryer takes 5 cycles for your clothes to be remotely dry. The dishwasher leaks water on to the kitchen floor and in to the cabinet under the sink. The fridge leaks water on the inside of the fridge, getting water all over my food. And has maintenance fixed anything? NO. They supposedly "fixed" my toilet 2 months ago and 3 days later it was broken again. Every time I have called them they say they will come fix everything, but nothing. For months.
And now this past Saturday I woke up to a flooded apartment, the water heater spewing water everywhere. I called and called the front office and emergency maintenance for 2 hours and kept driving up to the office to get somebody out there to help, and NOTHING. When they finally decided they wanted to fix the problem the water was wall to wall and had been pouring out water for 8 hours. They extorted the water and placed 19 industrial fans all throughout the apartment, so now it's like a tornado in the apartment, it's over 90 degrees in there, and it reeks of mold. Yet when I went up to the office yesterday to demand repairs and tell them the apartment is not livable, they told me I was wrong and kicked me out of the office. No compassion, no respect. I am now staying at my boyfriends place seeking further action.
I recommend this place to no one! They clearly do not care, and if you need anything done they will take their leisurely time to do so. Find a nicer place for just a little more money and it will save you some pain.
Terrible, if I could give this place negative stars I would. At first it seems nice, good location and the law is kept nice, but that's about it. The washer and dryer barely work, have to dry the clothes three times until dry. The dish washer leaks a lot of water on to the floor every time you use it. The refrigerator leaks water on to the groceries ever so often. Only one of the toilets work properly the other you have to get a pot and manually pour water in the top of it to get it to refill. And today there was a water leak that has totally flooded the apartment and has been happening for the past two hours, we called the emergency maintenance line and no one has since called us back or has shown up. DO NOT RENT HERE!!!
The roof has been leaking for over a month. Can't get the management to repair it. I don't mean there are just water stains . . . it is raining inside the master bedroom! You can see the video on my YouTube channel.
Convenient if you work in research park, and near just about anything—but we can't wait to move out.
The management does an excellent job doing the bare minimum; they do maintenance, but it's taken up to four months to get something simple done (and required three follow-ups to make it happen)... they have a fitness center, but there has been only one functioning treadmill (two broken) for weeks, and half the cable machines have snapped cables. It's not cleaned well at all... and that's not to mention the absolutely disgusting lockers and showers. I don't think they've even attempted to clean those in years.
The actual apartments are very cheaply made. In ours, for example, the fireplace and mantle are both off center, and don't even line up with each other. The drywall bends and bows out significantly all over the apartment. The floor sinks in at a few places (very concerning). There is typically significant amounts of condensation on our windows, a sign of poor insulation and a path to mold. The windows and doors are very drafty, so be ready to pay a good bit for heating and cooling.
We've heard from people in the area frightening reports of stabbings, break-ins and more in the area.
We've been here for 9 months and so far have seen almost no bugs, so that's good.
There are much better options with a slightly longer commute that give a better, bigger apartment in a safer area for the same money. We can't wait—for less than we are paying for our 1 bed 1.5 bath here, we are getting a two-floor townhouse with two bedrooms and two baths in a safer area that is close to the exact same amenities, just a little further from work.
A nice apartment complex. Love the double room thing going with this place. Very good on rent too.
Apartment was old, spider filled, carpet was stained and staff was unclear as to what was actually owed. We signed a 3 month lease and ended up paying an additional $200 for nothing.
A Google User
Thinking that new management (Apogee New Dawn LLC) would make the place better. NO!! Their lease office has extreme high turn over, each staff is worst than before - know nothing, can help nothing! Once I reported my garbage disposal was stuck, this lady told me they have alot of repairs/maintenance and my is the least in their list but promise will be fixed within a week. One week later I went back asking where is my repair, they told me it was never been filed. Their fitness center is less than PATHETIC! All equipment broken down never been repaird or replaced. NO threatmill machine, NO steps machine, one of the multi-function machine where DOWN & NON-FUNCTION FOR A YEAR and still sitting in the center!!! This apartment is a huge complex, but with only 6 washers! WORST 1 was down since months ago and never repair "...Out of order" note still stuck on the card-slot. One of the apartment block has its water gutter fallen off since last year, no repair nothing has been done despite multiple complaints, the staffs said......."yes we know, we know, we know".
Perhaps Apogee wants to close this complex completely thus NOT borther with any repairs.
4 more reviews
A Google User
Great location, the grounds are kept clean and always a quiet neighborhood, I have lived here for over 4 years and haven't even considered another complex. I've never had a problem transferring from one apartment to the next and I've always gotten a good rate. Lots of pools and the staff is friendly. Definitely move here if you are looking for a centrally located place.