Nice apartments that were recently remodeled. Community looks nice. There's a pool. There's security. My hats off to the maintenance staff. They were very quick to respond to maintenance calls and mostly did a great job. Thanks to the maintenance staff.
Parking - This may not fall entirely on the apartments, but their policy is what made me write this here (before this change, parking was a pro). The city recently made some street parking in the area 'permit only'. This prompted the apartments to stop all guest parking. The front office will tell you that there is "guest" parking, but there really isn't unless you plan on staying there between regular business hours. It used to be, guests could park in guest parking on a first come first serve basis and stay over night without a problem. To park in overnight guest parking these days, you must have a beachwood apartments sticker. Of course your guests don't have this (as the stickers cost $50). This leaves you or your guests to park in a residential street that has had a run of break-ins (myself included). So use caution when parking on the street. Other than guest parking, the complex does well at accommodating tenants of the apartment. Someone has to be on the lease to get another spot, and even still, it's 2 spots. Very reasonable.
Security - they close to laundry rooms regardless of dryer/washer running. They'll even close them early. Will they open them early though? Nope. Will they open the laundry on time? Maybe. It's a coin toss there. Other than calling towing on people who are unloading their groceries, and closing laundry early and opening it when they feel like it, I'm not sure what their purpose was. As I discuss next.
The surrounding area - oy vey. It felt like a bad episode of "my addiction" (or a tv show of the like) every single day there. There's a CVS and doughnut shop right across the street that is crowded with druggies/homeless. My problem was not with them being there as the apartments can't do anything about them outside the property. My beef was the complex's job of keeping them out. Every single morning I was able to enjoy the wonderful view of the homeless rummaging through the garbage for cans or goods. So if security's job is to let them in to the property, but close doors on tenants, call towing on someone for unloading their groceries (yes it happened), then keep it up, "security". Good job. Outside of this, the area is a very busy place. It's Beach Blvd afterall, so it was expected. But again, the added element of the addicts that loiter outside of that doughnut shop and CVS is a huge negative. If you go to the CVS/Doughnut shop, I don't recommend going alone, especially ladies. Be careful.
Dogs - People in this complex seem to love their tiny little dogs. These tiny little noise demons would not ever keep it down. You can ask the neighbors nicely, complain to the staff, try and work something out, but nothing stopped the barking. Ever. Wake up first thing in the morning and the first thing you hear is "yip yip yip yip yip yip." As you walk to the parking lot, same thing. Then after a long day at work, the first thing you get to hear when you come home is more barking. Oddly enough, it was only the little dogs who wouldn't keep quiet. The bigger dogs I'd never heard a peep from.
The staff. This used to be a huge pro when Martha was working there. She actually made you feel like you lived there and the staff cared. She took care of business. That was then. A couple of months ago there were some staff changes, and with those changes the customer service went downhill. I named Martha by name because she was good. Everybody else remains nameless.All I have to say is; condescending, rude, does not keep appointments (they could schedule maintenance just fine, but if you made them get off their butts, heavens forbid that! I was actually told to hunt the staff down to complete my deposit inspection). New staff gets a thumbs down. Sorry folks, your customer service is not good.