What makes me give this place such a low rating are the "small" things that are done to squeeze every dime possible out of the resident which are legal but absolutely unethical. For example, the late fee for truant monthly payments is $70 for the first day. That is outrageously high. Every single other apartment complex I've ever lived in (and I've lived in many) charge no more than $35, and even then, they will sometimes look the other way, especially for people who have lived there for a long time (as was my case). On top of that, and they don't tell you unless you read really hard in the fine print of the contract, they also take away the student/preferred employer discount during late fees, adding another hunk of change, making the late fee in reality $100 or more. There is absolutely no reason for the apartment to charge such things; one day late does NOT cause them $70+ of inconvenience and it is hardly any more of a deterrent at that point. In fact, with this kind of policy, how is it in the interest of the staff to have their customers pay on time? For those living paycheck to paycheck, this is just preying on the weak, whether they intend to or not. Also, they claim that they cannot accept checks after the first three days of the month for paying rent, which makes no damned sense. The online payment system charges a $12 "convenience fee" for every transaction, which is absolutely ludicrous. When I talked with the manager about this stuff (and not in an aggressive manner), she used the defense of "well, it is fair" and proceeded to talk down to me as if I were a child. Sure it is fair. But just because something is fair doesn't make it ethical.
This is less important, but they close the main community lounge house area thing, to those with key cards mind you, at 4:30PM, which also houses the only place to put money on the laundry card they give you, so good luck getting homework done in peace or laundry done unless it is the weekend or you cram a butt-load of money on your card ahead of time. Not to mention, those laundry cards are scams anyway (though they claim it is for security...). The dryers are also really, really terrible. You are better off hanging your clothes to dry. A $10 rack from Target will quickly pay itself off.
Also, the construction of the doors, sliding closet doors, cabinetry, etc. are hideously poor, at least in the one-bedroom apartment I was in. The plumbing frequently sputters, even without any announced maintenance going on. Also, one month, they replaced the toilets and faucets with more "efficient" models, meaning the faucets hardly give any pressure anymore, making washing dishes a pain. Oh, and the dishwashers are ancient and crap. The plumbing fixtures are cheap, as are the electrical fixtures which most cannot hold onto a plug to save its life. The toilets are ok though. The carpets are extraordinarily bad, even for a place this cheap; routine vacuuming tears it up.
The apartment is not necessarily unsafe, at least as of 2014. Though, it is not in the safest of areas; be aware that bikes are always stolen regardless of the efforts of the security staff there (who are nice and competent... but it really isn't at all hard to steal a quick-release wheel or even a poorly secured bike if you think about it).
Basically, there are (admittedly, a very few) better choices out there than this place for the price. It is worth paying $20 extra a month to go to a place that treats their residents like the loyal customers (and people with lives) they are as opposed to another money-making opportunity. I can't believe I agreed to renew my lease... at least this makes me feel a bit better.