Pearlwood Estates
1860 W Service Rd
Inver Grove Heights, MN 55077
11 Google user reviews
Priscilla Stallings
2 months ago
Where do I begin???? I lived in Pearlwood Estates for 11 months. When I moved in, the carpet was stained and I was told by management that I could throw rugs over it, or move to another unit (which happened to be a more expensive unit). The refrigerator didn't work properly for the first 2 months (Yes, food was spoiling). They sent the maintenance team out four times before they decided to call a refrigerator technician. He told them what I had been telling them all along, it needed replacement. The stove was 15 to 20 years old and only the two small burners worked the first 9 months that I lived there. The oven thermostat was also broken so my food was always burnt within minutes until they replaced a piece. The cabinets under the sink were warped from prior water damage and they did not replace it. The windows had serious condensation in the winter months and it created black mold on all of the windows (I had to bleach them monthly). The water smelled of chlorine and would leave white rings in my pots when boiling water. The tub drain was broken (when I moved in) and the tub would not hold water. The dryer would not dry heavy clothes, no matter how small the load. The tenants next door and two floors down smoked, so my clothes and home often smelled like I smoked. No matter what the thermostat was turned at, the heat remained at 65 degrees at all times (they pay the heat). They also charge all tenants $150.00 for carpet cleaning upon move out (unless you are willing to clean it yourself and provide an invoice). My experience was subpar, I knew it wasn't a luxury apartment, but it didn't even meet the basic of my needs. They went through management twice during my stay. However, the new manager, Nicole, is sweet and I can tell that she takes her job seriously (which is why I gave the review an extra star :-). I hope she can turn it around, but I wouldn't recommend that anyone waste their money, or TIME on this place.
Katherine Gentner
4 months ago
Upon moving out, we were extremely overcharged (nearly half the market rate) for repairs that were unnecessary. After WE cleaned the entire apartment, including steam cleaning the carpet several times, sweeping and mopping the kitchen and bathrooms, spackling and sot painting walls, etc., we were told first that the entire carpet had to be replaced. This carpet was brand new upon our moving in two years prior and was not especially worn, but because the hallway (you know, where people walk) had some wear and one could see the uneven wearing where our bed was in the bedroom, it supposedly was beyond normal wear and tear. It wasn't until we demanded actual numbers on the lifespan the expect from the carpet that they backed down and only required the carpet to be cleaned again. We were charged for over ten hours of cleaning in the kitchen, when there is no possible way one could have required that much time on it. The linoleum in our kitchen did need replacement, but we were charged twice the going rate for that service. We are in the process of disputing the charges, which added up to over $500 more than our deposit. Amenities that were included in rent were rarely kept up with. It took over a month at one point to gain a functioning dryer, and the hot tub was rarely over 100 degrees. In fact, it was often cooler than the pool. Several of our attempts throughout residence to file work orders went undocumented by the office. If one chooses to live here, document everything you try to get done, every incident with the staff/other residents, etc. And get a lawyer.
Migdalia Natal
5 months ago
So upon asking to move from a one bedroom to a two bedroom pearlwood decides to cancel my lease. But wait they never ran me through to see if I qualified for a two bedroom. But that was the only reason I would have cancelled my lease. So now I'm s.o.l because they goofed up. Minnesota housing. The new staff are off the mark. Other wise the place is great. Maintained and well kept.
Jasmine Heil
3 months ago
I hate this place! They are terrible DO NOT COME HERE. They take forever to come fix ANYTHING. They have absolutely bogus charges for things and mess up everything. NEVER COME HERE!
Leon Roberts
a year ago
I have been staying at Pearlwood for a little over a year and I have had no problems here. The office staff are very friendly and help you with whatever you need. This is a great place to live and I will recommend it to anyone. If, you are starting out as a married couple like myself this is the place until you are ready to buy a house.
Celia Runquist
4 years ago
It was our first place together. We have a lot of memories there. we brought a first child home to our apartment at Pearlwood. I think its a nice place if you are just starting out. Or if apartments are your thing, I would live there long term!
A Google User
3 years ago
NOT A SAFE PLACE to live! Somebody broke into our apartment in the middle of the day. All of our electronics were stolen by somebody who we think, also lives in the same building. Management did a very poor job of checking every resident's background. More ghetto people move in just recently. We requested out door lock and sliding door lock to be changed on the day our stuff got stolen, almost 2 weeks has passed, the management has not taken any action.. They are slow to respond and fail to provide safe and secure place for residents to live. Don't ever consider to live here! the management only cares about your money, not your safety.
A Google User
5 years ago
I have been living at Pearlwood for about 5 years now and I have not had any MAJOR problems. The office staff have always been friendly and helpful. It does sometimes take a while to have repairs done but there are a lot of units so that should be expected.
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