Villages At Curtis Park
2855 Arapahoe St
Denver, CO 80205
5 Google user reviews
Kim Robertson
3 months ago
Dear Previous Resident, Please understand that crime can happen anywhere. There is a legal way that these situations need to be taken care of. When there is a situation like the one that you have describe it takes neighbors to step up to the plate and call the proper authorities to handle that type of situation. With the proper authorities contacted legal action can be taken on another renter long with law enforcement arresting the problem renter. We do have a Courtesy Patrol but not Security Officers. At no time do our Courtesy Patrol carry guns or badges . A legal and binding lease is signed for the purpose helping us get rid of renters that behave against the lease. It not only helps take care of problem renters, it allows the renters that follow the rules to know what the rules are to follow. Everything is in writing and not verbal for that fact. There is a reference point, that by signing, everyone has agreed to the written documentation of the lease. It includes the amount of the rent to be paid, the date in which that rent is to be paid, how to put in a work order, how to report and issue with a neighbor, how to break a lease for any purpose, safety issues and how to handle them, how long of a written notice must be put in, and the date that the legal contract are from and to. It is all in writing so that at a later date there is no he said she said. On the date of move in or before, everyone must sign and agree to this legal and binding document for everyone’s benefit. We have leases ranging from 1 month to 14 months at any given time so we have everyone sign a lease so that we don’t have to any of the “well I was told”. We can’t have only the people that aren’t following the lease be held accountable to lease, everyone has to be held accountable to the lease. We hope the you enjoy your new adventure and where ever life may take you. Kim Community Manager
Erin Parkins
3 months ago
Do not rent at this complex. The staff is unethical, disorganized, and has no regard for their tenants' safety. The low market pricing may be appealing, but you get what you pay for. We had a multitude of issues during the mere 10 months we lived there, including: - Weekly calls to the private security company to report loud, obnoxious behavior from our neighbors across the parking lot. We never once saw this security company in person. - Several calls to Denver Police Department regarding the same issue, since the private security company was not responsive. - Two calls to 911 reporting violent fights that included both men and women and once a weapon being brandished. Another call to 911 in response to a near-naked woman screaming from the second floor window of the neighbor's house trying to get out. - The same neighbor clearly using the apartment to sell drugs, without any action being taken by The Villages other than to attempt to evict them 8+ months later. I say 8+ because that's how long we lived there, but our other neighbors reported similar issues going on well before we moved in. - After emailing the staff about these safety and security issues, we received a reply stating that they were handling it. After 8+ months, these neighbors were finally evicted - only to return illegally and break into the house through the window. We moved out before knowing if this had ever truly been handled. - In an email disputing the lease break fee we were charged (see more on this below), the staff replied that our "safety was not their concern". The lease we signed clearly states otherwise. - Extreme confusion and lack of communication about the lease terms. We originally requested a 10-month lease when we put the apartment on hold and locked in our rate, and when we went to sign and pick up the keys the lease was a 12-month rent. We asked them to fix this, and they said they'd look into it. We never heard back. When we gave our required 60 days notice, we asked again and again they said they'd look into it. Again, we never heard back. That is, until we received a notice in the mail saying we had broken the lease by only paying through 10 months and owed a lease break fee. We disputed the fee, and after many, many phone calls and emails they agreed to give us a 10-month lease that ended in March - which makes no sense since the original 12-month lease ended in April. We paid a full month's rent for February even though we moved out in January to avoid a lease break fee, only to be hit with it anyway. - A window falling completely out of the frame due to wind. Our blinds were damaged during this, and while maintenance came by to put the window back in the blinds were never fixed. They then charged us for them after moving out. - The quality of these apartments is extremely poor. Everything in the apartments - carpets, blinds, appliances, counter tops, closet doors - is very cheap and prone to damage. We ended up taking the closet doors off our closet altogether because they were constantly falling off the track. - The apartment was dirty when we walked through it after signing our lease, and it was never cleaned before we moved in. - The office staff is not helpful. Every time we went into the office, we got the same response - we'll leave them a note and let you know. We never heard back on anything unless we were somehow able to get a reply on the spot.
Alice Failoni
a year ago
I have left several messages over the past few weeks just to hear about what openings they may have and haven't heard one word back from the leasing office - I don't even live here, and I can't imagine how impossible it would be to get any sort of customer service from the leasing agents here if I did.
Dillon Adams
a year ago
I just talked to the people they didn't have any availability but the dude was very nice and helpful. Hard to find these days.
A Google User
4 years ago
I lived here for 6 months... moved due to roommate problems. I constantly talk about how much I liked this place and how I miss it. I had one of the 3 story town houses... it was nice, it was brick so you couldn't hear your neighbors next door, and the neighborhood wasn't as bad as people told me it would be.