I am in complete disbelief from today's actions at Solano at Miramar. They were kind enough to offer free school supplies and by the time we got to the office they had run out of supplies (10 minutes later). The "Manager" was sitting in the lobby just watching, did not have the decency to apologize or communicate with us the residents, and just sat there with a rude face, having a personal conversation with what seems to be her "friend". Ignoring the fact that she did not have enough supplies. The office staff was kind enough to show some type of empathy and looked embarrassed. We pay ridiculous amount of rent here and the manager whom is very unprofessional and rude, she could not even pretend that she cared about the customers and the residents. She seems to put on a show like she has everything under control but it's very obvious she is a complete disaster!!