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I ordered a product from the company. It arrived much later than expected. On opening the package the item was damaged. The company is refusing to warrantee their product. The stated rationale was that they were unable to blame it on the shipping company when it was clearly damaged on original packing as the external package has no damage to support any claim against the shipping company. They refused to honor their commitment to deliver a suitable product. They wouldn't honor the warranty if they couldn't get the shipping company to pay for the product cost and so they were not able to provide any reasonable remedy for my situation. The company representative offered to sell me another item at a 10% discount. This is unacceptable. It's bad business. Certainly not worthy of any rating above terrible. Do your homework, don't buy anything online from this company!
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