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Vcare Call Center
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132 followers
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We have strong technological capabilities in following #IT support services

#VCareCallCenter
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Experiencing revolution with addition of multiple technologies and trends for different processes

#VCare
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Call Center Outsourcing: Challenges and their solutions
Outsourcing of call center process lead to disastrous results if not planned properly. Some challenges that appear due to unplanned outsourcing include security issues, bad quality of customer service and lack of control over call center operations. These can be resolved if vendors are chosen after proper analysis of their services and internal management.
bit.ly/1q2GiFr
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Innovative and cost- effective #software solutions that help its #clients in achieving desired results
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Why customer support and marketing department should work together?
Customer support and marketing need to work in a symbiotic manner to enhance the quality of each other’s work. Marketing team can take help of customer support for deriving insights to create better personas and improved content creation. Social media management is another segment where both need to work together.
http://goo.gl/NbU3OQ
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