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The Cheesecake Factory
American Restaurant$$
Today 11AM–11PM
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15900 La Cantera Parkway San Antonio, TX 78256
15900 La Cantera ParkwayUSTexasSan Antonio78256
$$American Restaurant, Dessert Restaurant
American Restaurant
Dessert Restaurant
Catering
Takeout Restaurant
Today 11AM–11PM
Thursday 11AM–11PMFriday 11AM–12AMSaturday 11AM–12AMSunday 10AM–11PMMonday 11AM–11PMTuesday 11AM–11PMWednesday 11AM–11PM
Menu
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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Review Summary
3.6
37 reviews
5 star
16 reviews
4 star
9 reviews
3 star
3 reviews
2 star
1 review
1 star
8 reviews
American chain restaurant offering sizable portions from a vast menu including signature cheesecake- Google
"Pretty good food, Shepard's pie is great!"
"It has a grilled cheese sandwich and fresh fruit on it."
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All reviews
Samuel Mills's profile photo
Samuel Mills
4 weeks ago
I took my wife here and we loved the food that we got. The waiter was knowledgeable of the food products offer and he was very sociable. We loved the service. It was amazing
Jacqueline De Leon's profile photo
Jacqueline De Leon
2 months ago
I love the Cheesecake Factory! We go everywhere for each one of my families birthday. So basically 5x a year + visits when we just want to come eat here! Definitely the best place to eat, every time my boyfriend and I go we get the Louisiana Chicken Pasta :) I love you :)
Navi Singh's profile photo
Navi Singh
in the last week
Racist hostess wanted to sit my and Arabic friend outside and hinted of a 10 wait indoors! Keep in mind it was 1030 pm at night and plenty of open seating. ITS ALSO 47 degrees outside!
Jerry Lieck
3 months ago
We came in at 6:15 for a party of 30, after calling days previously to make a reservation and were told they wouldn't take it. Upon arrival we told them the party was expected to be there at 7. We waited until 8pm, in which they kept seating large parties in a section that would fit us, and consistently ignored our party. We talked with the manager upon making the reservation, and again at 8pm. He proved his lack of managerial abilities and how to effectively seat patrons. They repeatedly sat customers in the intended section, and by 8pm the restaurant was half empty and we STILL weren't seated. This experience was ridiculous, and having worked restaurants before, they seriously need a new manager who actually knows how to perform. We ended up leaving due to their idiocracy. He ended insulting a member of our party when they complained about their practice
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Tom Silliman's profile photo
Tom Silliman
a month ago
Had one of the worst meals I have ever had at this Cheesecake Factory. They clearly move a lot of people through this location, but the place is just dirty. Had to request new silverware twice because there was food on my silverware. I knew then that I shouldn't have stayed. I had the Tuna Titaki salad, and despite being smothered in dressing, the tuna was tasteless and clearly not fresh. The floors are dirty, the walls are dirty, I have eaten in hole in the wall Mexican restaurants that are much cleaner. This is really a shame, because I know that Cheesecake Factories are typically pretty decent restaurants. Obviously some bad management at this location. There are many very good restaurants at La Cantera, avoid the disappointment and steer clear of The Cheesecake Factory.
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Zachary Hlavinka
3 months ago
Short version: Overpay for your meal somewhere else, or risk a ruined evening. Long version: My wife and 6 year old daughter went to this La Cantera Cheesecake Factory location an hour ago. First, we were seated outside by the lovely water fountain wall at a large table with wrap around cushioned seat. It seemed nice for about a second. Then we noticed a fly. No problem. Then another one. Then more. Then even more. I lost count after the first 8. The spacey waiter returned with our drink order and asked if everything is ok, even though he clearly saw all three of us swatting at all the flies. He gave us an insincere apology for the flies and offered to sit us at another table, knowing full well that we had just waited 30 minutes for this one. We were tired from a long day at 6 Flags (please read the other post I wrote about that experience too) and proceeded to make our food order. The manager is doing her hollow "How's everything?" routine and arrives at our table. When I complain about the fly problem, she says, "Oh, yeah. I think they're attracted to the water fall, but I don't know. Do flies like water?" (Idiotic and unhelpful.) Then she actually says to me, "Well, you are sitting outside...Is there anything else I can help you with?" I thought to myself, "You could help us all and quit, you twit." But I held my tongue. If it had been just me, I would have left right then. But I knew my family was hungry. Second, the food comes out about 10 minutes later. In the meantime, I had covered our bread with a large napkin and tried to make a game out of swatting the flies away with my daughter, even though I was not happy about the sloppiness that had attracted so many. A male food server is holding my daughter's dinner plate. I motion that it is for my daughter. It has a grilled cheese sandwich and fresh fruit on it. He tries to put the plate right in front of her. I noticed that he was holding the plate with a thick towel. Realizing that it may be hot, I reach for it to prevent it getting to her fingers, and it BURNS my fingers!!! I say, "Ouch!" and immediately drop it. The plate falls an inch with a hard thud. I reach to grab my cup of iced water to cool my fingers. The server gives me a blank look WITHOUT ANY APOLOGY and proceeds to hand my wife her hot plate. He never gave any of us a warning. He just walked away. I asked the other server to get the airhead manager back to our table. Third, Nancy Nitwit returns 3 minutes later with an even less sincere, "I'm back. How can I help you?" When I tell what happened, she gives us an apology that was less than fitting. She takes the now-cool plate away and brings it back. She claims that she swapped out the plate with a cool plate, but the food on it looked EXACTLY THE SAME AS IT DID BEFORE. She ended by saying what I was waiting for her to say -- the right thing to say at this point. The thing any smart restaurant manager says when something like this happens. She said, "I'll of course take care of the ticket." This doesn't make me happy about my burned fingers, but at least there seemed to be some glimmer of decency in her. (To be clear, do not appeared to be severely burned. But maybe that's just bc I got them to a cold surface fast enough. And they may show more signs of being burned tomorrow. idk) Fourth, the food is mostly bland, which was definitely a surprise. As much as I don't like the CF's prices, the food is typically excellent. Fifth, the waiter brings the check. The check!? I tell him what the manager said, and he says he has to verify that with her. Nancy Nitwit Manager returns to our table yet again and apologizes for MY confusion. She says that she offered to comp only my daughter's plate. I say, "You realize that if the plate hadn't burned me, it would have burned my daughter." The manager actually has the gall to tell me, "Well, sir, I took the plate (which, recall, had already cooled down by the time she had come to our table) and it didn't burn ME. What would like me to do?" Rather than waste another word on these idiots, we just left. You decide.
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Mike Adler
a month ago
Ordered a coffee with creamer. I think the creamer was bad because I had severe diarrhea and vomiting 2 hours later. After going to the hospital and getting an IV for dehydration they told me it was most likely from bad dairy.
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Jessie Nixon
a month ago
Their cuban sandwich is the best, the atmosphere is kinda loud,but all in all a good place to eat.

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