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DocuVital
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Life Happens Fast. Be Prepared.
Life Happens Fast. Be Prepared.

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As #FinTech #startups continue to make progress, traditional financial institutions have become more open to working with FinTechs as partners, rather than competitors. According to the Capgemini 2017 World FinTech Report, 76.7% of executives agree that FinTechs provide partnership opportunities.

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50.2% of people worldwide have already started using a #FinTech provider aside from their traditional #financial institution for #banking, #insurance, payments, or #investment management.
-Capgemini 2017 World Fintech Report

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According to the Temenos and Capgemini 9th Annual survey of the financial industry, retaining customer loyalty remained as the top concern for bankers in this year’s survey. However, the number
of respondents citing it as number one dropped relative to recent years and likely reflects a more proactive view from bankers as they realize that, for example, leveraging data to improve customer experience is actually one of the best ways to retain customer loyalty.

What are you doing as an FI to address this concern? 
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