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Customer Insight Group
Engage, Keep, Grow
Engage, Keep, Grow
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Don’t get lost in the Crowd. “Me-too” Loyalty Programs Fail. To compete in today's marketplace, companies must find unique ways to differentiate and customize their loyalty programs. Unleash the big dogs to develop your loyalty program: http://www.customerinsightgroup.com/systematic-new-loyalty-program
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Ecommerce sites are transitioning from digital-only to omnichannel retailers, where customers can shop smaller stores called showrooms. #ecommerce http://ow.ly/cs0n30lps2o
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More than two-thirds of buyers engaged with a rep within the first 3 months of the buying process.#b2bmarketing
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Are you surprised that executives are out of touch with consumers' preferences concerning artificial intelligence, and are ignoring the potential value to improving the cutomer's experience. #customerexperience #artificialintelligence
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MGM Springfield Hosts Special Reward Program, Charitable Events Prior to Launch http://ow.ly/jAPF30lpnQe
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Is the leader Amazon? Apple? Netflix? Nope. Not a digital brand! Are you surprised?
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Poshmark's mobile marketplace is performing well in apparel, but could the temptation to expand make it just another Etsy? #mobile http://ow.ly/LhLe30lpr9X
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Adults are twice as likely to feel that traditional services offer the best overall experience as opposed to sharing economy services like Uber, Air BnB, and Lyft.
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Pricing Intelligence: What it is and Why it Matters http://ow.ly/5dxU30lps6u
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What is Netflix's secret? Netflix’s success lies in the fact that its social media efforts aren’t taking a backseat in its marketing strategy. http://ow.ly/tamc30lpVSR #socialmediamarketing
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