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Elsia Goncalves
Worked at Mass Mentors
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Elsia Goncalves

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Know your Rights. Stand firm by then. Thanks to the original film makers I can repost this on my board. I think this was hilarious seeing how stumped the officers became when the questions where turned on them.
 
This is terrifying!
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Have her in circles
55 people
Carlton Jones's profile photo
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People
Have her in circles
55 people
Carlton Jones's profile photo
Yasmany Pepin's profile photo
Kawania Majeks's profile photo
Terry Odesola's profile photo
Kyanna LungelowSinclair's profile photo
Paul Gonçalves's profile photo
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Female
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Employment
  • Mass Mentors
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My experience at Bernardi Honda was horrible after my purchase of my Honda Accord. I presented 3 major problems I was experiencing with my vehicle and they were not able address the issues accordingly. The service advisors are not professional and they have a tendency to discredit your word, along with the service manager and their most experience mechanic. My vehicle was still not taken care of when taken again with the same persistent issues. The service advisor, manager and the mechanic informed me that the issues persist because I was not an experience manual driver. When asked if the problem can be fixed they informed me that they cannot put on the car on the lift and look for problems that I suspect. The mechanic went on to say, many customers come to the dealership with false claims which cost them money to look for issues that are not present. Again, I explained that some cases maybe false but insisted they look at my problem because I've been hearing it for some time. I saw that they were not going to help so I asked if I can take my car to another Honda dealership to get looked at. The service manager informed me that taking my car to another dealership will cost me money because it is not the original dealership I purchased my vehicle. I took my vehicle to another dealership, Herb Chambers in Boston. Herb Chambers was able to fix all the issues with no cost. I will never recommend anyone to this dealership. They need a lesson or two on how to provide adequate service to their customers, especially those who purchase a vehicle from them.
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Quality: Poor to fairAppeal: Poor to fairService: Poor to fair
Public - a year ago
reviewed a year ago
1 review
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