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Seralago Hotel & Suites Main Gate East
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5678 W Irlo Bronson Memorial Hwy Kissimmee, FL 34746
5678 West Irlo Bronson Memorial HighwayUSFloridaKissimmee34746
(407) 396-4488seralagohotel.com
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3-star hotel
$37
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Booking links sponsored. $41 incl taxes & fees
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Review Summary
3.1
338 reviews
5 star
942 reviews
4 star
1,415 reviews
3 star
1,160 reviews
2 star
668 reviews
1 star
553 reviews
Cheery property with 2 heated pools, nightly movie screenings, a food court & theme park shuttles.- Google
"It is always clean and we really like the Kid Suites and two room suite."
"The Murphy bed frame & mattress was disgusting."
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Kenny McDonald's profile photo
Kenny McDonald
2 months ago
This is a great value hotel when visiting Disney. No this is not a four star hotel bit it doesn't have their price either. We have stayed at least 50 nights in the last three years at this hotel. It is always clean and we really like the Kid Suites and two room suite. Give the place a try it's well worth the rate.
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Amanda Mendez
in the last week
Terrible conditions in the rooms. 1st we came to the lobby with my handicapped parents and the lady gave us a room upstairs. NO ELEVATOR. We went back to the lobby to change rooms and were told we would be "upgraded" to the handicap suites with "kingsize beds" turns out when we got to the room their definition of "kingsize" is a full size bed... We have 2 infants and a 6 year old with us as well. The A/c unit was falling off the wall and leaked all over the carpet. No sheets on the sofa bed for my kids to sleep. There was still urine on the toilet from the previous tenant. We called and kept getting put on hold and hung up on. I was in tears. The next morning i checked on my parent in their room. My father tried to sleep in the bed but the refrigerator was clanking all night. My mother attempted to sleep on the sofa bed but couldn't figure put how to open it. I showed them and there was NO MATTRESS. That was it. I went to the desk and asked for a refund. The lady at they counter this time was really nice and asked me to give her a chance to fix our dilemma. Ok I tried. She had someone show us other rooms in the resort and said they were newly renovated VIP rooms. If the condition of these VIP rooms were ok it could have been really nice.. BUT the carpet was cut up, the refrigerators were rusted and the enamel was peeling off. And the rooms we all musky. NO. We left and got a refund of the room fees and went to the Oak Plantation Resort down the street and OMG the difference. DO NOT GO THE SERALAGO. IT IS A TRUCK STOP BANG MOTEL.
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Klee Lightner
2 weeks ago
Rooms are not as pictured, very outdated, furniture needs to be replaced, fowl odor in outside corridor. As they say, you get what you paid for. Outlets in room are hard to plug into so we could only use 2 out of the 5 in the room. May be good for a quick 2 night stay but not for a week or more.
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Jose Cubas
a month ago
Rented the room for a 3 night stay. Service at check in did not know where anything was. Guest services will give you attitude if you do not buy your Disney packages with them ( the lady kept saying WHATEVER with an attitude over and over because I would not by from her) they also try to sell you time share at the guest relations desk to save you some money they say it takes a couple of hours for the process. Now to the rooms this place is a badly refurbished motel. The room we had was full of mold and rust and I do mean everywhere we took picture for proof. The bath room was riddled with chipped paint and corrosion by any metel. the desk they did nothing to fix the situation. First and last day we were there we saw roaches in the room. The rug is one that you MUST wear sox or shoes for fear of catching a fungus. This is not a three star more like 1 star hotel please do research before booking here. Will never stay again. Look at the website pix very little on rooms for a reason.
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Karen DeLeon
in the last week
Is a bad place for families in a budget , the place have a nice grounds but the rooms are too small. The AC puts the water on the floor and make slippery to walk. Is arranged in w floors. And have 2 sections the section close to the office offers a good entertainment. For children. But the other at the back is a kind of creepy. And there are snakes. Beware. Not elevator for handicap to go the 2 floor and inconvenient to carry the luggage to your room at the 2nd floor. We stay in a room with a not working fridge and with a rusty microwave . From 10 years ago or more. Our stay was unsatisfactory. And the noise from others guest outside keep us awake and the smoke from other guest at the only space to walk in the 2nd floor make it the worse experience for me and my children. Because my son has asthma and that is a big trigger for people with asthma issues. And I had request a not smoking area but apparently they don't have a non smoking place. Well just I say the rights from anyone, end when the other's rights begin. The good of all of this was just the breakfast we really enjoyed. Just that you need to pay. But still is a good deal. We ate 3 for about $11.00. I payed my buffet and my 2 kids less than 10 years. Must be 10 years or less.The staff was kind at beginning , rude at the second time when I complain because our bathroom was dirty, and nice at the end because they try to give us other room but was very late when they resolve our problem. And my kids was sleeping at our room with my mom, when I returned from office then we use a towel to mop the bathroom because no body could clean at that time, and we will go to the parks next day, so we need to rest well. So I hope other people can use this information.
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Angel Encarnacion
a week ago
The first room they give us there was blue tape holding up the soap holder in the shower..after showing the help desk they change my room closer to the pool area... but one of my beds were broken it was like sitting on a rocking chair worst place I have ever been in ..the only thing nice about this place was the pool area...other than that I don't recommend this place to nobody
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Dominique Harris
a week ago
The rooms are nice , staff friendly, housekeeping cleaned everyday. Close to alot of attractions and food. You can walk to things. Pool and spa very nice. Overall very nice experience
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Hunter Hood
a week ago
I used to stay here all the time back when I was working for a tradeshow. Me and my girlfriend decided to go down to Orlando back in June and stayed here. She brought her dog, so we had to get a pet room which cost more. The room was absolutely disgusting and had a very bad odor. I asked if we could get moved to another room and same thing. We only stayed 1 night, but it was horrible. We both caught scabies from the room. I would never recommend this place to anyone. It's disgusting and very dirty.
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Have them in circles
24 people
British Bonfire Night Kissimmee's profile photo
Alina Liu's profile photo
Gerald Mauser's profile photo
Agnes Jurgens's profile photo
riad elsarafi's profile photo
Jorge Giraldo's profile photo
Cane Island's profile photo
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ADOLFO ADOLFO FLORES SABILLON's profile photo