Innisbrook Apartments Office's profile photo
Innisbrook Apartments Office
Today 9:00 AM – 6:00 PM
Contact Information
3668 McConnell Rd Greensboro, NC 27405
3668 McConnell RoadUSNorth CarolinaGreensboro27405
ApartmentsToday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 6:00 PMThursday 9:00 AM – 6:00 PMFriday 9:00 AM – 6:00 PMSaturday 10:00 AM – 5:00 PMSunday 1:00 – 5:00 PMMonday 9:00 AM – 6:00 PMTuesday 9:00 AM – 6:00 PM
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2 reviews
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Kymberley Barksdale's profile photo
Kymberley Barksdale
in the last week
I rarely if EVER leave reviews but I need to share my experience. I would never recommend this place to anyone. The complex never takes responsibility for any issues that take place in the complex. When we first got to the complex our son was coughing a lot and nothing we did was helping. It got to the point where he could not sleep at night. Eventually I realized there was mold growing on the window seals. I told the front office and they sent someone out who claimed there was no mold. We ended up having to take care of it ourselves by using special things to clean it. We had family members that lived in another building and they were having the same problem with the mold. When they mentioned that we were having that problem the complex said "oh yeah they found out that it was something they were doing." There is a lack of communication. We rented the theater one time and my husband got locked out because they said they did not know which check was his. When he confronted them about it they never took responsibility for it. Communication was horrible. When we moved out they charged for the most random things. They charged us for toilet seats. There was nothing wrong with them before we left and they were definitely not brand new before we moved in. The apartment looks nice when you move in but everything is cheap. Our kitchen sink was loose in the counter, the AC stopped working on a few occasions. The counter tops were peeling when we first moved in and they never fixed it. It is a gated community but the gate stays broken half the time. Little things in the apartment would just break or stop working. Pipes busted in the laundry room and it took them forever to fix then we had to actually call them to come get the blowers that they left in the apartment. I will never recommend this place to anyone, not even my worst enemy. All we got was a bunch of unfair charges and headache. I have lived in 3 other apartment complexes only moving to get closer to my job, and I have never had this many issues with the front office or maintenance. When Ive moved out I have never had to deal with so many BS charges. This the most expensive apartment I have stayed in and the most cheaply maintained. I recommend Hunters Chase apartments off of Big Tree Way, or The Ashland apartments. Don't waste your money at Innisbrook.
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Roderica Wade's profile photo
Roderica Wade
3 years ago
Friendly staff, clean and neat grounds, spacious apartment homes, and various amenities.