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BJ's Restaurant & Brewhouse
American Restaurant$$
Today 11:00 am – 12:00 am
1 follower|316,660 views
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Fashion Fair Mall, 715 E Shaw Ave Fresno, CA 93710, United States
715 East Shaw AvenueUSCaliforniaFresno93710
(559) 570-1900bjsrestaurants.com
$$American Restaurant, Pizza Restaurant
American Restaurant
Pizza Restaurant
Takeout Restaurant
Bar
Today 11:00 am – 12:00 am
Monday 11:00 am – 12:00 amTuesday 11:00 am – 12:00 amWednesday 11:00 am – 12:00 amThursday 11:00 am – 12:00 amFriday 11:00 am – 1:00 amSaturday 10:00 am – 1:00 amSunday 10:00 am – 12:00 am
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"Welcome to BJ's." This is how you are greeted upon entering our caring, high-energy and fun restaurants. We promise to do whatever it takes to serve high-quality food and beverages to every guest.
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Review Summary
4.2
90 reviews
5 star
39 reviews
4 star
39 reviews
3 star
7 reviews
2 star
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1 star
5 reviews
Family-friendly chain outpost pairs familiar pub fare with an extensive list of house brews.- Google
"A younger member of the family likes their macaroni and cheese and the Pizookie."
"PRICE: $7-12 per meal RECOMMENDED: The pizookies are a must-try."
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Linda D
5 months ago
Absolutely horrible service here. We had reservations here for my daughter's baby shower of 12 guests . Our server was rarely ever visible/available, as she would disappear somewhere into the back or the kitchen?? for long periods of time. Then, when she finally reappeared, we would ask her for something we had been wanting for quite some time, e.g., water, and she would disappear again without ever bringing the item we asked for. When our pizza was ready, she brought it, set it on the table and immediately disappeared again, without bringing any plates or utensils....we had to get up and ask for plates ourselves as she didn't return. When it was time for the cake to be served, they told us they couldn't find our cake which they had taken into the kitchen upon our arrival. We waited 30-40 minutes but they still couldn't find it, so our guests left to go home without ever getting any cake. When staff finally located the cake (in the refrigerator!) all the guests had already left. What a disappointing shower for my daughter. She was very upset over the situation. We will not be spending any money at this place again. Quality of food can never make up for appalling service.
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Stephanie Renteria
8 months ago
Very poor customer service dined in 6/7 for dinner, a friend made reservations for 14 and we ended up with 16 ask if we could squeeze 2 chairs in since the table for 14 was ready, manager let us know we could not that we could split half and half if we wanted we said no because we were celebrating a going away for a friend, so the manager let us know we'd have to wait longer for the table of 16 we understood, so we sat at the bar and order drinks and appetizers. Finally after an hour and a half we got seated waited almost 20 minutes before are orders were taken, which did not include the 10 to 15 minute wait to get our drinks. Some ordered a simple shot not a mix drink that took over 15 minutes just for 1 shot. The servers took there time to address our service and not once let us know or apologize at the fact that we had to wait so long . Waited an hour for our food which the majority was cold, didn't want to send back because we'd waited so long and didn't have to wait again. Once we all finished our meals we called for a manager to see if we could get any type of discount for the wait the managers response was I let you know you were going to wait because of the 2 people that were added, which the way she said it "came off as that's what we get" she did not apologize for our time that was wasted and said sorry there's nothing I can do, she should not be a manager and on top of that it took almost 30 minutes to cash us all out. I refused to leave a tip considering that it was without a doubt the worst customer service and restaurant experience we ever had and will no longer be dining in anymore because it was a waste of our whole parties time. So once again I'm wasting my time to let customers and a higher manger know that the manager at Fresno Shaw location should not be a manager and you should not waste your time with a big party we showed up between 7:30 and 8:30 had all our party the by 8:30 did not leave until 11:45 there our over all tab was at minimum $500 and it did not matter.
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Samantha Cantu
10 months ago
Any time a group of four friends and I go in we sit in the bar area and we have two of the same waitresses who are always pleasant and wonderful (I wish I could remember their names.) I definitely recommend this restaurant!
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Roland L. Sweat
a year ago
Such a pleasant restaurant. Food was excellent and service was more than great! I was here with friends and they were pretty excited about the place. Soon we'll be regular customers.
veronica g
3 weeks ago
Great food! The wait isn't too bad either and I ordered the Chicken Alfredo and I loved it :) and the Pizza was even better! Can't wait to come back
Armlock Hye
a week ago
waitress gave us our food , didn't even notice that we had no silverware, or didn't care. Had to go and get our own silverware and napkins, unless we were supposed to eat with our fingers...
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Austin Hale
a year ago
POSITIVES: Great atmosphere. Good service. Great variety. NEGATIVES: The wait can be long, and it can be pricey. And the pizza wasn't amazing. Neither was the home-brewed root beer. But I'd definitely go again to try something else. PRICE: $7-12 per meal RECOMMENDED: The pizookies are a must-try.
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Lorena Campos
a year ago
I love their pizza they have only disappointed me once. I had ordered a dish with my family and my food was cold but the dish was burning hott because they kept it undr the warmer for too long they probably wanted me to enjoy my food with my family lol but I told the server about this issue and gave me the same food but for free but I was already full by picking at my moms food but o well they were really nice though delicious food!

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