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Action Towing and Service
Towing Service
Today 8:00 am – 6:00 pm
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275 Marketplace Dr Rochester, NY 14623
275 Marketplace DriveUSNew YorkRochester14623
Towing Service, Tire ShopToday 8:00 am – 6:00 pm
Monday 8:00 am – 6:00 pmTuesday 8:00 am – 6:00 pmWednesday 8:00 am – 6:00 pmThursday 8:00 am – 6:00 pmFriday 8:00 am – 5:00 pmSaturday 8:00 am – 12:00 pmSunday Closed
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Review Summary
3.5
23 reviews
5 star
14 reviews
4 star
No reviews
3 star
1 review
2 star
No reviews
1 star
8 reviews
"Mike did a fantastic job towing!"
5 reviewers
"Jeff Day of Action Towing saved our behinds last night!"
4 reviewers
"I would have to say this company is top notch for fast and reliable service."
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gina god's profile photo
gina god
2 months ago
Jeff Day of Action Towing saved our behinds last night! Our car ran out of gas by market place mall, late at night and none of our friends we're able to come help. Someone recommended that we call action towing and they could bring us enough gas to get to a gas station. I didn't even know that was a service they offered! When I called in a panic, Jeff answered the phone and was so friendly and helpful. He was out to our car in less than ten minutes and filled us right up. He then went the next step and referred us to the nearest open gas station. What great customer service! He turned my panic attack into a piece of cake. Although, fingers crossed that I don't need their services in the future, it's good to know they have my back if I do!
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Ashley Lanning
a year ago
Chris K. is awesome! I locked my keys in my car this morning and I was frantic. He just so happeded to be at the gas station getting coffee after working his shift at Action Towing. He had my car open in 2 minutes flat. It was so quick that I did not even have a chance to see how he did it. The roadside assistance company had told me it would be an hour before they could have someone out. He really saved my day. I work at a car dealership and will be sure to spread the word that Action Towing has a great staff. People just do not go out of their way to help each other anymore and this random act of kindness was a breath of fresh air. Action Towing should be happy to hear that their company is being represented so well by Chris K. on and off the clock.
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kelsi dunning
a year ago
I've been taking my car to action towing & service for two years now. I'm a girl and i've always had a hard time finding a place to take my car to where I wouldn't get taken advantage of. Well this is the place! Everyones very friendly & knowlegable, the prices are fair & I always leave there knowing that my car and safety are in good hands. I definitely suggest that you use them too.
Kevin Richard
a year ago
Very Very bad experiences with this company. I will never use the service of this company. NEVER!!!
Meghann Gordon
a year ago
Avoid this place! When a tire blew out on my car, my insurance company had my car towed to Action Towing. In addition to the tire, Action Towing recommended a brake job and replacing the oil pan gasket. This was very expensive. Shortly after leaving Action Towing, my car smelled like burning and started dripping oil when I left it in the driveway. This was diagnosed as a likely oil pan leak by two other garages. When I returned to Action Towing to have this fixed, they looked at my car and claimed that there was no oil pan leak-despite the opinion of the two other garages and the oil left in the driveway! Action towing ripped me off by charging me a lot of money for shoddy workmanship. Now I am left with the choice of driving around in a car that smells like burning oil or paying a couple hundred dollars to have the work redone by someone else. If you've been ripped off by Action Towing, you should file complaints with both the Better Business Bureau and the DMV.
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EuGene Cockrell's profile photo
EuGene Cockrell
6 months ago
A CHEVY, AN ACURA, AND A MERCEDES. ALL FIXED LIKE NEW! AWESOME JOB GUYS!!!!!
Joni May's profile photo
Joni May
2 years ago
Hi my name is Joni, I took my mothers 2005 chrysler town and country to Action Towing to fix a electrical promblem i was having.Come to find out i had a blown fuse and the break light was out, they fixed them both and sent me on my way free of charge. The Service was amazing, Tom and Tony were very professional and beyond helpful being that it was my first time taking a family car to a shop. the waiting room was very clean and had plenty of toys for my niece to play with whie we waited. I would recommend this shop to anyone.
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michael fogarty
2 years ago
Hi my name is mike i took my 1995 bmw 325is to Action Towing And Service to get a wheel issue..When entering place was very neat and clean unlike other waiting rooms around..Was greeted very professional and offered free coffee and tv while i wait for them to pull it in due to being busy the manager got a tech to look at my car so i was"t waiting to long and offered a ride if i had work or a place i had to be I was stunned they offered that service and were able to pick me up when car was ready ..Pricing was cheaper then i expected the also notice other potential threats to my car and explained in detail my options and what was reccomended to fix and what could wait till the future they did not try and sell me stuff i did not need just the parts i came for..When i went to other places they said i needed more then i did there honest and direct and i am a customer for life ...Thanks guys for everything and i will be back and so will my family and friends..
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