Retailers need to be able to keep up with the multichannel activities of their customers in real time because that’s how the customer shops. Without real-time status updates across the operation, inventory levels could be misrepresented, orders could be…

A jewelry store is supposed to be a place where dreams come true and customers find the perfect piece of adornment. But when jewelry retailers make certain mistakes, those dreams aren’t going to be good experiences and customers will go somewhere else to…

Do you know what your online customers want? Do you know when they want it and how they want it to be shipped? Can you give it to them? These questions might seem simple, but without the software and infrastructure to actually do it, knowing what your…

Product management is an important factor in retail. Without the right products on the shelves, priced correctly and in the proper amounts, the consumer does not become your customer. ChainDrive’s Product Inventory Management software is designed by…

Have you ever watched a rock climber adapt to the conditions of the climb? It takes a foundation of flexibility and strength to conquer an uncertain cliff face. Department stores have a similar challenge: climbing the changing face of retail. The culture…

The connection between merchandising and social media is clear and immediate because what is trending on social media is what your customers are interested in. What people are interested in affects what they purchase, and merchandising is focused on…

Optimal store performance is the goal of operations management but optimal store performance is not achieved by simply declaring goals and expecting all stores to reach them. The secret to optimal store performance is the ability to analyze store…

The Sporting Goods Retailer has to stay up to speed with more than a change of weather when it comes to seasonal product assortments. Every sport has unique and diverse equipment requirements and those who sell the gear have to be prepared to answer…

It’s no secret that retailers need to be online in order to stay competitive. Fortunately, there are many online marketplaces that make having a web presence possible. Unfortunately, keeping track of all the details involved in selling through Amazon or…