I would really love to see an open desktop operating system, likehave a lot more market share. We need a better balance there.
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- Oh yes indeed. http://www.ubuntu.com/community/report-problem summarises the various channels. :)May 24, 2012
- Great, thank you very much!May 24, 2012
- I think AskUbuntu was one of the greatest innovations on Ubuntu peer support in recent years. Mailing lists, forums and bug reports, due to their linear (chronological) model, made it very easy to have users needing to sift through lots of irrelevant stuff in order to get the solution to their problem/answer to their question.
What I'd like to see is a similar approach for actual feature requests, where the best answers would rise to the top, and especially, where users could communicate with developers in a more scalable way and others could get a quick summary of the existing discussions without reading through incredibly long threads. Are there any plans for something along these lines? Do you think something like this would be worth a try?May 26, 2012
- What you're describing is Brainstorm, which already exists :-) The top suggestions are collated and reported on by the Ubuntu desktop team, although it was rather overrun with people using it to complain rather than suggest.
http://brainstorm.ubuntu.com/May 26, 2012
- I know brainstorm, and considered mentioning that, but left it out because I actually can't pinpoint exactly what's wrong with it -- but I was never able to use it well.
Maybe it's lack of commitment in my part, but I routinely use bugzilla, trac, jira, google moderator, stackoverflow sites, uservoice, and other similar tools, and while I do notice the difference in usability among them, somehow I couldn't feel like brainstorm was in the same league, ux-wise; so I think it's reasonable to assume that some of the fault is on the brainstorm side.
By the way, I find launchpad's UI a little overcrowded as well, but again, I can't pinpoint exactly what would make it more welcoming, so I'd rather not say anything than complain without providing constructive feedback :)May 26, 2012
- ya. I'm personally quite happy to accept that Brainstorm didn't take off and Ask Ubuntu did, and there's some magic thing that AU has and Brainstorm doesn't, and were someone to build an "Ubuntu suggestions" site (or poke the existing brainstorm code) to embody the magic thing then it'd be more successful... but I don't know what the magic thing is :)May 26, 2012