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Apple Store
Cell Phone Store$$$
Today Open 24 hours
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767 5th Ave New York, NY 10153
767 5th AvenueUSNew YorkNew York10153
$$$Cell Phone Store, Computer Store
Cell Phone Store
Computer Store
Home Theater Store
Today Open 24 hours
Wednesday Open 24 hoursThursday Open 24 hoursFriday Open 24 hoursSaturday Open 24 hoursSunday Open 24 hoursMonday Open 24 hoursTuesday Open 24 hours
Visit the Fifth Avenue Apple Retail Store to shop for Mac, iPhone, iPad, iPod, and more. Sign up for free workshops or visit the Genius bar for support and answers.
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Review Summary
1,188 reviews
5 star
730 reviews
4 star
241 reviews
3 star
90 reviews
2 star
33 reviews
1 star
89 reviews
Apple retail store showcasing the brand’s phones, tablets & more in sleekly designed spaces.- Google
"After a quick trip to the Genius bar, i've got a new ipod and im good to go."
"The unique store design and elevator is worth the visit."
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All reviews
Aaron Zuñiga-Goldwater's profile photo
Aaron Zuñiga-Goldwater
a month ago
Jam packed and crazy. This 24/7 store is great for mid night gadget hunters. There is a lot of staff but none are in sync. I got 3 different instructions on where to go for what I was looking for. The last person to help me was rude. If you don't have to go to this location don't!
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Briant Judkins
2 weeks ago
After purchasing a Macbook Pro online, having the money pulled from my account and receiving an email stating everything was good and ready for pickup the impressively undermotivated employee shuffled off and returned empty handed stating I'd have to come back because an error or hold was blocking the order, but she didn't know which nor had the time to expound as she needed to clock out now... On duty Management was equally useless not even making an appearance; only glaring smugly from a safe distance from the now pissed off customer. Now; why 3 stars and not 1? Dewayne, the employee that carries the weight of a flagship store apparently on his shoulders alone, recognized that something had to be possible and made a phone call to an equally motivated employee elsewhere and got the hold removed, explained what it was, offered to help set up the computer, and even took ownership of the shortcomings of the preceding employees. Quite literally earned every star of this review by himself (would have been a 1 star review otherwise)
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Jim Beckmann
a week ago
If you need Apple products at any hour this is the place to go. Open 24/7. Like most Manhattan Apple it can be extraordinarily busy.
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Peter Garcia
2 months ago
I have slowly grown to love apple, starting with the iPod to the iPhone and now with an macbook air. Today, however, after visiting the Apple Store, I have become a loyal fan. The Genius Bar went above and beyond to help me with my issue. I took my girlfriend's macbook air that simply stopped working mid-day yesterday. For whatever reason, the hardware failed. She thought she was still covered under the warranty, but that expired a few months ago. Further, it turns out her particular macbook air had a recall and the recall program allowed her to have the hardware replaced for free within 3 years of purchase date. Well, that too expired a few months ago. Despite all of this, the Apple Store (in particular, thanks to Kevin @ the Genius Bar and Ty, the store manager) made an exception for my girlfriend, especially considering to replace the hardware would have been $500.00! I cannot express how grateful we are for this, but we hope this review makes a difference. You can tell from the very beginning, Kevin wanted to do what he can to avoid having us pay that high expense to fix the laptop. And he made it happen. We truly appreciate this kind gesture and wanted to let you know you have one more loyal fan.
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maria garcia
a week ago
Manual, from The Genius Bar, 5th Ave, NYC is a treasure. After I downloaded IOS9, my iPhone5 did not work for over two weeks. Manual, Apple professional and dual language proficient, knew what the problem was in an instant, bless his heart! He was able to fix the problem and I was able to move on, in no time. Thank you, Manual!!!
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Luis NY
a month ago
Huge apple store... Attracts a huge crowd at any time of the day... this store is 24 hours... Hard to get full attention of the staff and you sometimes have to fight your way around the store... Go with a credit card in hands and they can make it faster for you... any staff member will take credit card... But for cash you need to endure more 20 minutes in line...
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in the last week
Packed place, the stairs are little tricky walking on. Overall it's a fun place to go to buy Apple products, to check out new Apple stuff and ask for help. Also there's great customer assistance.
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Kittensloveme 11
2 weeks ago
Awesome store especially the outside very Classy. Prices are normal but very large selection of limited edition things.☺


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