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6100 Center Drive #1190 Los Angeles, CA 90045, United States
6100 Center Drive #1190USCaliforniaLos Angeles90045
Web Hosting Company, Website Designer
Business Web Hosting, Web Site Design and Marketing Services. Est in 2001, InMotion Hosting is a world leader in business web hosting services.
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Review Summary
55 reviews
5 star
46 reviews
4 star
3 reviews
3 star
No reviews
2 star
2 reviews
1 star
4 reviews
"Both the online chat and phone reps are outstanding."
8 reviewers
"First a misstep, I made the tragic mistake of moving to another shared host."
"Again, many thanks to her and to inmotion for their great service!"
15 reviewers
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Double Y Entertainment
6 months ago
Its 3am and within the last 24 hours, I've talked to 7 staff members, each one increasing the problems that I have on my website. My website have gone down 2x, my email has shut down, and my business is suffering for it. I have a event in 2 days and no one can register through the website. Yes it's a nightmare, so I'm trying to save you from it. Take your business elsewhere. I don't really do bad reviews, just the ones that keep me up at 3am. I highly recommend you going to another hosting site and not this place. They have the worst customer service and if you ask to speak to the manager, they are apparently too busy. Don't bother waiting for the customer feedback email, it won't come. Thats just something they say to get you off the phone.
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Laura Perry
a year ago
I purchased a domain through Inmotion Hosting I had been waiting for to become available. It became available on December 27, 2013 at 8am for purchase. I proceeded to purchase it from Inmotion Hosting online. At 8:07am I called Inmotion Hosting to confirm my purchase of the domain. The Inmotion Hosting employee confirmed it was purchased by me and that I now owned it. At 8:15 am I received an email confirmation from Inmotion Hosting I purchased the domain. Tonight I found out that Inmotion Hosting failed to process the order and/or register the domain to me and now someone else has purchased the domain I was assured by Inmotion Hosting was owned by me. Inmotion Hosting royally screwed up, did NOT do its job at all, totally has failed in customer service and hurt my business. This kind of mistake cannot be remedied.
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Len D. Henry
2 years ago
I recently migrated 3 of my sites over to InMotion -- and so far, so very very good!! I had been with smaller reasonably-priced host for quite some time. While I've been very happy with them, I came to realize I could get so much more for the dollar. First a misstep, I made the tragic mistake of moving to another shared host. Immediately a nightmare - while they're great as a registrar, they were terrible as a host - especially for business. Service was OK but the speed was immensely frustrating - wasted a ridiculous amount of time waiting to load. Needless to say, it quickly became clear, this was not an option. Thankfully, they were decent enough to provide me with a refund. Did the research and compared even those at the top of lists for Wordpress. Chose InMotion. Their great available upgrade options made sense for business growth. Out of the gate their Support was helpful and courteous. Got the move done in only a few quick calls - special thanks to Matthew for getting the last bits ironed out quickly and efficiently. Once up and running, the speed was fast and perfect - just what I needed!! Looking forward to migrating a fourth site site, the biggest, over to InMotion. Recommended them highly for budget, support, speed and upgrade options. fashcam
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Michael Vu
2 years ago
I would not recommend any businesses to use InMotion Hosting for their websites. I’ve used them for over 3 years, and their customer support is one of the worst. They can never tell you the real reason why their service and servers keeps going down. They are very good at up selling you on a higher service or servers. If you need technical support, plan on being on hold for a very very very long time.
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Andrew Ames
8 months ago
THE WORST! THEY DON'T PROVIDE ACCURATE HELP. I should have kept my previous hosting site. This is going to be a miserable year, stuck with this crap.
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Jeff Bell
a year ago
Chatted in for a tech question and got Brian Ch. who was very helpful answering it. Lot of hosting companies to choose from and InMotion has some of the best customer service people who are knowledgeable AND friendly (rare combination) and their service is well priced and easy to use. If you are looking for hosting I'd highly recommend! Jeff Bell
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Alexander Vineyard
3 years ago
Just wanted to forward my appreciation for Tony's, and the rest of the teams prompt assistance today. It was hard to get a hold of people the day I called, understandably, it having been the 23rd, but they did help me, and fast. Being an executive at another company in the web design/hosting industry, I understand how important customer service is, and we pride ourselves in our fast and personal service. It is obvious these guys have the same business ethic.
Bob Maskell
3 years ago
Outstanding customer service 24/7. Both the online chat and phone reps are outstanding. Longest wait for help has been about 2 minutes.


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