Brittany Springs
Apartment Building
Today 10AM–5PM
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2504 Bordeaux Ln Naperville, IL 60540
2504 Bordeaux LaneUSIllinoisNaperville60540
Apartment BuildingToday 10AM–5PM
Saturday 10AM–5PMSunday 12–5PMMonday 9AM–6PMTuesday 9AM–6PMWednesday 9AM–6PMThursday 9AM–6PMFriday 9AM–6PM
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Review Summary
9 reviews
5 star
2 reviews
4 star
1 review
3 star
2 reviews
2 star
No reviews
1 star
4 reviews
"Hello...I thougth this was a pretty decent place to live."
"I requested a clean up and they cleaned it up and I haven't seen dog poop since."
"The maintenance staff has been friendly and quick to fix problems."
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All reviews
The Bender
11 months ago
If I was to choose heated cardboard box or Brittany springs again I would choose the cardboard box. I cannot stress enough to keep looking. Since I have been here we have had black mold, mice, appliance constantly breaking, tile issue, paper thin walls, broken clubhouse amenities, no parking spaces and list goes on and on. The only thing I can say the maintenance staff is friendly and you will become great friends as you will be seeing them often. Also for the office staff they truly are worthless and have no experience in conflict resolution. So if you want to move into a place where you can hear neighbors urinate, slam toilets and one that offers barely any privacy, you have a 4 star winner. I sincerely hope I can help someone not make the same mistakes and implore you to look at plethora of other places to rent (houses or apartments) in this area.
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A Google User
4 years ago
They might be lucky with location but the service is terrible, you have to constantly remind them for maintenance. The office staff is rude and what u pay u don't get the worth it for example if u have a 3 bedroom one room will have no heating or if u have 2 bedroom then you practically live in one bedroom as the other room u can freeze instantly. And no matter what the urgent service is they do not get it fixed in the time they have in the lease contract and their definition of emergency only god knows.Go find another apt complex this shd be the last place. Kids play area is crowded with big kids.there are far too many examples.
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A Google User
5 years ago
We have lived at Brittany Springs for 4 years now. We are very happy with them and the staff has been very helpful. Dont listen to all the negative reviews. We love it here!
A Google User
5 years ago
I have lived at Brittany Springs 2 different times for a total of 2 years. Overall, I have been pretty happy with them - but the last month has been pretty bad and ultimately would keep me from returning. Recently, a new tenant moved in the apartment below me. They moved in with 2 - 3 puggles (pug/beagle) that bark non-stop. I understand living in a dog building you have to deal with some barking, but 6 - 7 hours of consecutive barking is unacceptable to me. I have complained 3 times and no progress has been made. The dogs barked non-stop through my Thanksgiving dinner and ruined it for everyone. In the past, I worked from home 2-3 days a week. These dogs have made it so I no longer can do this. I figured since I had never complained about anything in the previous 23 months of my stay at Brittany Springs that they would act on this complaint. Alas, nothing has been done and I have been dealing with the non-stop barking of the dogs until I move out. I also have to agree with the person below me who commented on the dog problems off the leash and not picking up their poop. There are many common, grassy areas that are filled with poop from dog owners who are too lazy to pick up after their pet. I have an old pair of shoes to walk my dog at night because I often step in one of the numerous piles that is left. I have also encountered dogs that the owners simply let out their back patio door without a leash. Nothing has been done to fix either of these issues, although I have not complained about them. I know most people only write reviews when they have negative things to say. Other than the dogs, my stay at Brittany Springs has been mostly positive. The maintenance staff has been friendly and quick to fix problems. Overall, my apartment is very nice and I feel safe living there. If you can get an apartment with courteous neighbors, it is a pretty decent place to live. If you get stuck sharing a wall/floor/ceiling with someone who doesn't care, it is not an enjoyable place to live.
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Joan Squires
3 years ago
Out of the 40 properties I went to see around this area I feel like this is worth my money. I moved in October and anything that got broken they were able to fix right away. because I do live on the first floor there are silverfish. but they're really good at getting back to you and resolving any issues you might have. overall this is a really good property and my husband and I plan on staying here for a while. if I could change one thing it would be having the gym , pool and computer lab open until late, like maybe around 10 p.m. at first when we moved in, our little yard had a lot of dog poop. I requested a clean up and they cleaned it up and I haven't seen dog poop since. I think there was dog poop in the first place because noone was living in the apartment we live in now. our neighbors are really friendly and we haven't had a dog poop issue since then. I recommend this place. Best price for space and the ladies in the front desk and nice and understanding.
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A Google User
5 years ago
I lived at Brittany Springs for 1 yr. Its a great place to live and the staff are very Helpful. Darla, Natalie and Denise have helped me when ever needed with a wonderful and uplifting attitude. The maintenance guys are great too. Jeremy and Kole take care of maintenance requests very quickly. I only lived at the community for one year and got to know the staff very well. They have BBQ's and Pool partys all the time during the summer. Its a great Place to live, I highly recommend. Alyssa G
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A Google User
5 years ago
Hello...I thougth this was a pretty decent place to live. I a now facing eviction because of a dog feces issue. I decided if management wasn't going to enforce their own "lease agreements" or abide by the City of Naperville Ordinace, I took matters into my own hands. They are forcing me out because of what has transpired. Bad publicity? All I did was bring a situation at hand. Guess the little guys are screwed around here. I would suggest that NO ONE rents from them, yeah they appear nice but in reality, they only think about themselves and not you. I will say the people are very nice from the office to the maintenace crew. I think the apt are very well maintained but come on.... tell the tenents to pick up after their dogs and abide by the lease agreement !!!!
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A Google User
7 years ago
Service: POOR (F) Office Personnel: POOR (F) Units: Below Average (D) Landscape: Below Average (D) Site: Average (B) Maintenance Personnel: Above Average (A) Location: EXCELLENT (A)