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Serg Staf
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The Big Mattress – Australia’s worse mattress store! We would AVOID to buy anything from this store: beds, mattresses, bedding, storage chests, bookcases and other bedroom furniture. They say "With everything on offer from triple bunk beds, MIDI sleepers, themed beds for the kids, dressing tables and more..."

We will run away from this service if we open their online store again.

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"The big mattress" - http://Thebigmattress.com.au aka "My furniture store" - http://www.myfurniturestore.com.au
http://stores.ebay.com.au/myfurniturestoreonline


That's what we personally experienced with the seller, other customers probably might have better service, but we don't know it...

The good part: prices are OK.... sort of 'everything is always on sale'... we would recommend to compare with other stores - you might find that there is not much difference in price from other shops compare to thebigmattress.com.au

The bad part:
1. Extremely bad with delivery time-frames. In our case it took about 1 month. While in other store you will get, things ordered and delivered within few days, 'the big mattress' might deliver in a month(s). If you OK to wait, then it might be minor issue...
2. When we reported about the issues we received a phone call from the store - the guy who was calling us was very rude and shameless. He didn't want to listen anything just replied that we will not get anything from what we received.
3. 'The Big Mattress' online store was cheating on us, they were making foolish statements and refused to admit anything they did wrong to us.

Personal opinion: we will stay away from these companies: "The big mattress" - http://Thebigmattress.com.au /"My furniture store" - http://www.myfurniturestore.com.au





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