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Doug Lochery
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Play the game, not the rules. Logic Death is watching!
Play the game, not the rules. Logic Death is watching!

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Just watching BT really mess up yet another customer's weekend. I really don't think I've seen BT do any install right over this last year.

Essentially, an engineer has been, not left a router, refused to activate the bt socket where the sky box will be (despite the fact that it's actually there and apparently wired up) and to top it all off they haven't delivered the phone that has been paid for that was supposed to arrive today according to BT's own tracking email. On BT's order tracker the phone is down as delivered, the broadband service is activated despite neither really being true.

Now the sky engineer will not be able to finish the install and it will be monday before BT do anything about it. The customer now can't use his Sky box or the Internet, despite requiring it for part of his job.

BT's excuse? That the customer wasn't in. HE WAS. WE'VE BEEN HERE ALL DAY WITH HIM. Then they decided to blame parcelforce, claiming they called to try and deliver. THEY DIDN'T. WE'VE BEEN IN ALL DAY WITH THE CUSTOMER. Nobody arrived, nobody called, BT are saying it's all not their fault.

Classic BT - take no responsibility and screw the customer. No wonder Virgin Media are doing so well in my area.

Regardless of the exact reasons things turned out this way, the misinformation and general unhelpfulness of the BT contact centre agent have made all this feel far worse for the customer. To that I say, well done BT. Yet another satisfied customer. Sort out your customer service, please. What happened to you? You used to be a UK institution, the first stop for any brit. Now, every ISP in the uk (except Virgin) blames you for delays and cockups, every install I've seen openreach do these last two years on your behalf has been a shoddy job. Where BT used to be a watchword for reliable service it is now synonymous with poor service.

Such a shame. I'll keep my Virgin account despite the expense. I shudder at the alternative.
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Always knew you were a strange sort, Dave. Pussycat dolls? Really?? I had more faith in your taste, my friend :-)
Strangely want to listen and dance to Pussycat Dolls - Don't Cha.
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JJ Abrahms on Star Wars Episode 7? Wrong freakin' choice, Disney - you wanted THIS GUY: http://youtu.be/Gh-BEKM-jRc
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What? +Wil Wheaton actually won on tabletop?? is this it, the End of Days??? Armaggedon hath surely begun. Lament for our lost souls for the Lord has surely forsaken us. Over the next few days expect to see cats and dogs getting along, sibling bickering put aside, Tories and Lib Dems (or Republicans and Democrats if you live on the other side of the pond) actively working together, Apple to adjust their pricing to something resembling reality and Microsoft's PR department to actually do a good job of promoting the xbox One.

To quote the great Peter Venkman, "So be good for goodness sake, somebody's comin'...."
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Just finished watching Charlie Brooker's "How videogames changed the world" on Channel 4. I highly recommend looking this up on 4OD if you missed it. For anyone interested in some of the most cultural significant events if the gaming world from Pong, Pac man and beyond to modern indie games and our recent sandbox and fps aaa games. Very interesting and amusing with interesting commentry from important voices like Jeff Minter.
Also, for those (Like me) of a boardgaming mindset look out for involvement from Quentin Smith and Matt Lees of Shut up and sit down fame. Check su:sd out for more Matt, Quinns and more funny, knowledgable and entertaining gamers.

Oh, and Charlie's final influential game is a big suprise. If you want more on the subject of gamefication seek out a video series called Extra Credits, now on penny arcade, formerly of The Escapist.

I hope you enjoy it (and the two series I mentioned here) as much as I did.
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Next gen consoles are almost here and after Microsoft practically handed the fight for this coming gen to Sony, Sony have gone and shot themselves at the final furlong.

PS4's functionality seems very stripped back, even compared to it's predecessor, the PS3. NO audio CD support, NO MP3 support, NO DNLA support, NO external storage support, only supports older SATA II HDDs, limited Bluetooth device support, the list goes on.

See Sony's full PS4 FAQ here: http://blog.us.playstation.com/2013/10/30/ps4-the-ultimate-faq-north-america/

I have to say I'm very disappointed. My group were looking at a shift to PS4 after leaving Sony for the Xbox360 many years ago. The only thing stopping me from pre-ordering the Xbox One is simply that at least Sony had the balls to be honest about their platform whereas Microsoft have yet to say anything about the Xbox One that I feel I can trust.

If you're a PS fanboy I urge you to submit considered constructive feedback to Sony if the features missing were of use to you. If you were considering a move away from the Xbox (like me) please read the FAQ and understand what you're getting into before making the jump.

As for me I'll exercise my right to wait it out and see what happens. There's no 'killer app' for either system yet anyway and my Xbox 360 still works. Besides, I have better gaming to do than either Microsoft or Sony provide - and a large group of excellent gamers to do my in-person social tabletop and RPG gaming with.

You know who you are :)  
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This is epic. What happens if ghostbusters was really in super mario land? "I'm sorry, Mario, but your princess is in another castle!!"
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