Computer Operator, 2004 - 2004
Selected by a single-source, multi-vendor direct marketing reseller of 150,000 IT products to monitor the operations of three HP3000 mainframes and three minicomputers in a networking environment. Set controls on computer and peripheral devices to enable execution of particular jobs. Loaded equipment with memory tapes, disks and paper. Maintained a detailed logbook and operating records.
Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment. Monitor the system for equipment failure or errors in performance. Notify supervisor or computer maintenance technicians of equipment malfunctions. Respond to program error messages by finding and correcting problems or terminating the program. Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings. Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports. Retrieve, separate and sort program output as needed, and send data to specified users. Load peripheral equipment with selected materials for operating runs, or oversee loading of peripheral equipment by peripheral equipment operators. Answer telephone calls to assist computer users encountering problems. Oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to ensure efficient use. Record information such as computer operating time, problems that occurred, and actions taken. Clear equipment at end of operating run and review schedule to determine next assignment. Type command on keyboard to transfer encoded data from memory unit to magnetic tape and assist in labeling, classifying, cataloging and maintaining tapes. Help programmers and systems analysts test and debug new programs.
Bennett Frost Personnel Services
Administrative Assistant, 2001 - 2001
Rapidly promoted to manage payroll, time-cards, work charts, bookkeeping, account maintenance and accounts payable and receivable. Organized, created, deleted and maintained electronic files. Managed special projects and information distribution. Prepared official correspondence and multifaceted reports using desktop publishing and database technologies.
Brought on to submit and collect private insurance, Medicare and Medi-Cal electronic and hardcopy claims. Initiated customer collections and granted appeals. Developed patient charts and permanent records. Established complete patient files. Coordinated records receipt and disposal. Resolved inconsistencies in records, detected document errors, corrected inaccurate information on request and located missing forms. Reviewed documents for sufficient presence of data and coded information into the computer system.
United States Navy National Security Group
Cryptologic Technician Interpretive 9203, 1996 - 2000
Hired to conduct cryptologic maritime support operations for the United States at a multi-service center under Top Secret/Secret Compartmentalized Information security clearance. Operated sophisticated receivers, recorders and computer equipment. Collected and analyzed data. Wrote and disseminated reports to national and theater intelligence agencies and the National Security Agency. Received Joint Service Achievement Medal for service above and beyond my duties.
DoD Occupational Subgroup: 232