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12160 Sunset Hills Rd Reston, VA 20190, United States
12160 Sunset Hills RoadUSVirginiaReston20190
(571) 203-1234chick-fil-a.com
$Catering, Chicken Restaurant
Catering
Chicken Restaurant
Sandwich Shop
Fast Food Restaurant
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Chick-fil-A is the nation's second-largest quick-service chicken restaurant chain. Fresh ingredients, tasty side dishes, desserts such as Hand-spun Milkshakes. Catering available.
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Review Summary
4.0
45 reviews
5 star
15 reviews
4 star
19 reviews
3 star
8 reviews
2 star
2 reviews
1 star
1 review
Fast-food chain serving chicken sandwiches, strips & nuggets along with salads & sides.- Google
"I love the food, it's always hot and fresh."
"I would rate the Chik fil A staff with 5 stars."
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Brian Koch
a month ago
I eat here frequently throughout the work week and sometimes weekends. I would rate the Chik fil A staff with 5 stars. They are friendly, dedicated to great customer service, and produce satisfactory product 9 times out of 10. The staff is genuinely helpful...rare to see an employee on the floor at a fast food restaurant come by your table and ask if you need a re-fill or anything else. Improves the overall experience tremendously. This will always be my go to Chik-fil-a while living in this area. Holding back on 5 stars only because the poor staff is massively overworked due to the popularity and central location of this restaurant. Around 12-12:30 the parking lot becomes completely swamped as people aggressively try to maneuver and get their chicken ahead of everyone else. They need a much better parking lot setup. If it were up to me, they should knock down and then combine Chik-fil-a with the nearby Potbelly and Chipotle into one large food court building. And expand the parking lot to accomodate the massive rush they get every day. (Obviously that's a little aggressive, but hey, in a perfect world right?)
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Bradley Russell
2 weeks ago
This place is great. They know how to treat you right and serve you fast.
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Evan McDonnell
2 years ago
I eat here 2-3 times a week. The menu has very healthy options if you choose carefully. Service is awesome. What other fast food restaurant clears your tray and brings a drink refill to your table!
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Christopher Tuck
2 years ago
It's exactly what you get at every Chick-Fil-A, except that the people are very rude and constantly mess up orders. Forget about customizing your order, they barely understand English. Also, not very clean. Overall, just try to avoid this place unless you like your order wrong.
Yvonne mitchell
6 months ago
I visit Chick-fil-A several times a week and this CFA in Reston has very polite staff. I love the food, it's always hot and fresh. In my opinion, Chick-fil-A milkshakes CANNOT be beaten by anyone else. Cookies n Cream is my regular flavor! Thank you Anthony for your awesome customer service today!! I appreciate being made felt like I'm #1!!!
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Avneet Isabella Deo
2 years ago
I had eaten at Chick-fil-A in Sterling, VA and at the location in Bowie, MD with my boyfriend and we, both, had simply loved the experience both times. Naturally, I wanted to share this same experience with my sons and decided to take them to the Reston location to give them their very own first taste of Chick-fil-A goodness I had, myself, so enjoyed. Baaaaad idea! Reston location destroyed it for me and my kids. The tables were dirty and had not been wiped clean. The staff could not handle the crowds and they actually ran out of the regular buns and I had to settle for the wheat buns. The staff was polite and friendly but they were slow and looked overwhelmed. The chicken soup was delicious, however, the chicken inside the buns was a big soggy. I wish I had gone to Sterling, VA location instead.
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Trace H.
a year ago
Love this place! Always have, and have been coming here for years. They seem to be so efficient, especially during the lunch rush.
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Richard Miller
4 years ago
Rated the best drive through.

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