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Userfocus
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We are a consultancy and training company that helps organisations create great customer experiences.
We are a consultancy and training company that helps organisations create great customer experiences.

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Jared Spool - Beyond The UX Tipping Point [VIDEO]. Well worth an hour of your time.

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Here's how one of the students on my Udemy course tackled three of the design exercises.

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Internet is becoming unreadable because of a trend towards lighter, thinner fonts

How to find more usability problems with fewer users http://bit.ly/2vXXNcr

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What Really Matters: Focusing on Top Tasks

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The September edition of the Userfocus Usability Newsletter is out.

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“Design Is Inherently An Unethical Industry” I mostly disagree but it's certainly provocative.

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When to Provide Assistance in a Usability Test
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