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Grupa LinguaJob.pl
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Language JOBs for candidates
Language JOBs for candidates

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www.linguajob.pl
Language Jobs & Language Talent Recruitment

LinguaJOB : Quality Assessment Specialist with German in Warsaw

The Quality Assessment Specialist is responsible for monitoring call and email quality of Customer Service Representatives, providing feedback, coaching and mentoring to staff as needed to meet the relevant service level metrics. Quality Specialist will be also responsible for refreshers on process changes and analysis and reporting in order to update and implement quality criteria and process changes.    

Requirements:
fluency in German  combined with very good English language skills
ability to build constructive and effective relationships and partnerships
excellent verbal and written communication skills
strong ability to multitask combined with meticulous nature and high attention to detail
self motivated with strong goal and target orientation

We offer:
interesting job giving the opportunity to work in a multicultural environment and giving wide experience in an international company
professional training conducted in English
friendly and supportive work environment created by a team of enthusiasts
stable job with attractive terms of contract
relocation allowance
opportunity of 3/4 job contract 
 

If you are interested in the job please send CV including reference number: kandydat@linguajob.p

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