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Glide Co
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Glide is a small business and NFP consultancy with long practical experience in | business plans | structural reviews | business models | marketing.
Glide is a small business and NFP consultancy with long practical experience in | business plans | structural reviews | business models | marketing.

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Did your client say WOW?
Find out How your client will say Wow to your work! Visit http://glide.co/blog
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Business is tough, but it's much easier when your customers love what you do for them.
When your customers say Wow! they come back, they bring others with them, they complain less and pay more and they look seriously at any new product you offer.
If all your customers said Wow! you could cut your marketing budget to zero, stop worrying about your cash flow and focus on the problems of getting all the work done.
Just a few Wows! would make going to work a whole lot more rewarding for you and your people.
Very few enterprises actually commit resources to working directly on the experience their customers have, but it could be your most cost effective investment.
Enhancing the customer experience is:
an effective strategy for moving the entire organisation forward, because it raises morale.
a powerful marketing promotion, because it directly grows the brand (ultimately, your brand is not what you say, it’s the sum of all your customers’ experiences)
a word-of-mouth accelerator
a differentiator that can make people more likely to choose you and to keep coming back.
Click to read how to launch your own Customer Wow! Project...
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