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Lainie Lareau
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My recent experience with Service Champions and its staff could not have been better, considering that I had to replace my entire air conditioner and accompanied parts. I have worked with this company for a number of years and have not been disappointed in the level of professionalism. Jeff Becker came out to conduct routine yearly maintenance on my unit and discovered that there were problems. He told me of his concerns in an honest and forthcoming manner and made a recommendation to replace the unit. I never once felt pressured. Jeff conducted an extremely thorough maintenance visit and could not have been more professional, knowledgeable, respectful and friendly. The next step was an appointment (the same day) with Jim Dotson who presented me with options and costs. Jim was extremely professional, knowledgeable, respectful and friendly. He explained the difference between the various options and discussed how they pertain to my particular home and needs. There was no pressure, even when I chose the most basic unit, and he made me feel comfortable with my decision, which I greatly appreciated. The next morning Juan Ladino came with an assistant to do the job. As usual, the two were extremely punctual and respectful. They were in my home for four and a half hours and were totally thorough and efficient. When the job was completed, they made certain that every item they moved in my home was put back and everything was totally cleaned up. Juan was very helpful in showing me the operation of the thermostat, even when I didn't think I needed help. I have always been quite satisfied with this company, and these very "gentle" men enforced my decision to trust and utilize Service Champions for my current needs. Lainie Lareau
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Public - 3 weeks ago
reviewed 3 weeks ago
1 review
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