Edward Foulks: Jeff has been the most helpful and patient with me. I am new to the 3D printing world and he has made it an easy thing to get into. He has given me support and taken care of all my issues instantly. I am glad I chose Profound 3D (Media Supply) to purchase my first 3D printer and I will continue to do business with him in the future. I can go on forever about the greatness of Jeff and the company. 5 STARS!!!!!