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Insight #1: Didn't know some mall Santas went to school for training. That's good. Insight #2: Appreciate they're not telling little Sally or Jimmy that they will definitely get the xBox Kinect they're asking for when mom and dad are struggling to pay rent. http://newsfeed.time.com/2011/12/01/mall-santas-switch-strategies-for-a-slumping-economy/
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