Privacy and Security Concerns Deterred Many Americans from Engaging in Important Economic and Civic Online Activities
It is clear that many Americans have serious concerns about privacy and security on the Internet. NTIA’s most troubling finding comes from a series of questions about whether households had refrained from participating in certain online activities due to privacy or security concerns during the year prior to the survey. Forty-five percent of online households reported that these concerns stopped them from conducting financial transactions, buying goods or services, posting on social networks, or expressing opinions on controversial or political issues via the Internet, and 30 percent refrained from at least two of these activities. Privacy and security concerns deterred each of these important activities in millions of households, and this chill on discourse and economic activity was even more common among online households that either had experienced an online security breach or expressed two or more major concerns about privacy and security risks (see Figure 3).