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MSDynamicsWorld.com
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The independent leader for Microsoft Dynamics news and views
The independent leader for Microsoft Dynamics news and views

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One of the major changes coming with the new Microsoft Dynamics AX will be the pricing model, which will rely on subscriptions to accommodate the cloud delivery model being rolled out initially this quarter.

But the product is not being offered at a single low per user per month price point, as one news outlet recently reported.
#MSDynAX #AX7


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The Spring 2014 release of Microsoft Dynamics CRM (code named Leo) added SLAs and Entitlements to the revamped Service Module, giving support representatives the ability to track and define the level of service a customer has purchased. The criteria for what constitutes "success" are defined using an Advanced Find-like form, and you can have multiple SLAs, either by product or customer type or location.

In the 2015 release, CRM augmented the SLA feature once again, adding the ability to pause and resume the timer. Previously, once the timer started, it could not be paused. Now, you can select one or more status values, so that, when one of them is selected, the timer will pause. This has a range of uses, from not counting time that a case is in your client's hands (asking for more info, e.g.), to not counting time spent by other departments (place the case on hold when ‘engineering is researching' a problem, so that the SLA timer could only reflect support staff work.


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Going paperless doesn't have to be a massive and overwhelming project. Here are a range of areas in which to start taking small steps, and techniques to manage risks and challenges that organizations encounter along the way like compliance, security, and change management.
#MSDynComm #MSDynERP

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+Mark Polino writes:

Microsoft has aligned their conference schedule around four primary conferences geared toward different audiences, but they seem to have forgotten one important audience: the end user.

#MSDynComm #MSDynERP #MSDynCRM

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New from Evert Bos of +SikichLLP:

My first Microsoft Dynamics AX project was in Hamburg Germany, in September 2004. This was a big company that went from SAP to AX. Not an ideal start for a beginning AX consultant, but I learned a lot about SAP while often having to tell the customer "Nein". A turning point came when the topic of Return Purchase orders came up and I showed them "marking". (Markieren). "Wunderbar! Das haben wir in SAP nicht!" exclaimed my counterpart. ("Great! We don't have that in SAP"). I never forgot that moment. I have heard similar appreciation for this functionality from many other customers. Yet no comprehensive description of the functionality yet exists.

This two part article summarizes my knowledge and experience around marking in Dynamics AX. Marking has been around almost unchanged since the earliest versions of AX. (Intercompany purchase and sales orders used to be marked to each other. This is no longer true in AX 2012). To begin, we will explore the basic concepts and how Dynamics AX generates and manages marking data.


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There's a big difference between "working fine" and working optimally. Still, a good many Microsoft Dynamics NAV users stick by their out-of-support pre-2013 installs because they don't break down. And with yearly updates, perhaps keeping up with Dynamics NAV releases has simply become a burden they would rather avoid.

The fact that older versions of Dynamics NAV don't fall over is a testimony to how solid the product is. Still, Dynamics NAV 2013 and earlier releases simply lack the capabilities and future opportunities of NAV 2016.

#MSDynNAV #NAV2016

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