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Kathy Rose
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This store needs some managerial skills! I ordered two 4 piece meals. They were out of breasts so they said, "you're going to get 4 pieces of dark meat because we're out of breasts". I said, "Are you going to give me an extra piece to make up for it?" He said no. So I proceed to the window and asked the "manager". I asked he what the price difference is between the breast and legs. She refused to answer the question and went on to make it very clear to me that I was not going to get and extra piece of chicken in lieu of getting actually what I ordered. I could not believe it!! No way is a leg in place of a breast and even trade. She adamantly refused to balance out the order with an extra piece of chicken. She said I could just order the 3 piece meal if I want to get exactly what I pay for. Unbelievable!!! Unheard of atrocity of customer service. I left with no food, but all of my money.
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Food: Poor to fairDecor: Poor to fairService: Poor to fair
Public - a year ago
reviewed a year ago
1 review
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