Response from the owner - 8 months ago
Thank you for your feedback, we’re sorry to hear about your poor experience. A customer’s great experience is always our #1 goal and we want to avoid any re-occurrence of less than best service. We would love a 2nd chance to prove what over 99% of our customers experience by having you contact our customer relations manager at firstname.lastname@example.org. Thanks again for you feedback. We look forward to working with you to resolve your concerns.