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Standard TV & Appliance
Appliance Store
Today 9:00 am – 9:00 pm
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3600 Southwest Hall Boulevard Beaverton, OR 97005
USORBeaverton97005
Appliance Store, Electronics StoreToday 9:00 am – 9:00 pm
Monday 9:00 am – 9:00 pmTuesday 9:00 am – 9:00 pmWednesday 9:00 am – 9:00 pmThursday 9:00 am – 9:00 pmFriday 9:00 am – 9:00 pmSaturday 9:00 am – 7:00 pmSunday 11:00 am – 6:00 pm
Standard TV & Appliance is Oregon's leading appliance and electronics retailer. We're proud to be able to provide a local alternative to the big box stores.
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Review Summary
3.8
37 reviews
5 star
20 reviews
4 star
2 reviews
3 star
7 reviews
2 star
2 reviews
1 star
6 reviews
People talk about sales people, big box, dvd players, water heaters and salesman
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Eric Mann
reviewed 3 months ago
Good selection, helpful sales people. Wouldn't say they go out of their way to help if the appliance you buy from them runs into problems - other than steer you directly to their service department.... Nothing about my experience makes me jump up and down to recommend going here ... they are okay ... **12/29/13 edit** I hesitate to trash a local company for product defects in a major brand. My primary beef was GE told me to call my local dealer who sold the dishwasher for warranty repair, and Standard told me it would be an automatic $85 for a service call (regardless of warranty item or not). I basically ended up (a) avoiding GE for dishwashers since both I've had have gone to recall, and (b) avoid Standard since other online vendors are cheaper and easier to schedule installs. Fortunately I've never deal with service on these other units.
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T Heerwagen
reviewed 2 months ago
Have been happy buying MANY appliances from Standard over the past 5 years. Now the washer broke. Waited a week for a service appointment, but they've serviced me before and I trusted them so waited as patiently as I could without being able to clean clothes for the kids & me. They did not keep the appointment. When I initiated a call to see why they had not come, they said they were running late & didn't want to come this day anyway. Had to reschedule for another 3 days waiting. I am livid and don't even know if I trust them to come on the date they've scheduled.
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Marianne St. George
reviewed 7 months ago
I had an excellent experience with Tim Reese. Our fridge was leaking, and we had him for for a service call. He quickly found the issue, a piece of tape clogging a drain, and resolved it. After he finished, he began to give me excellent advice. He gave advice about avoidable service calls for the dishwasher, oven, over-the-range microwave, and washer and dryer. The information was new, surprising, and very helpful. The only reason he does not get five stars is two issues. First, and this is not his fault, I about died on the cost. $150 for a bit of tape is a lot. However, it may well be industry standard. And, I would rather the money go to a local company than a national chain. Second is something I am not 100% sure is his fault, but I cannot see how else it happened. The day after he came, I had to throw out some milk before the expiration date. We discovered that the fridge was off, not set to cool. I think he turned it off to do his work, and never turned it on again. If he told me to do so, I did not hear him, or remember. Regardless, I was impressed with his professionalism, courtesy, and knowledgeably. I would welcome him again, assuming I am unfortunately enough to need another service call.
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Carol Beauchamp
reviewed 3 months ago
Purchasing my combo micro wall unit was easy and favorable pricing. However, scheduling delivery and installation was a miserable, miserable experience. Purchased on 12/26/13 with initial installation scheduled for 01/06/14 but moved to 01/07/14 because unit had not arrived at their store. My goal was to have unit installed before I left on business trip 01/08/14. When unit had still not arrived on 01/07/14 I requested an early afternoon installation upon my return on 01/21/14. On 01/21/14 at 7:30a an installer called to deliver and install between 8:00 and 9:00a. I asked for early afternoon, as requested on 01/07/14. It is now almost 2:00p and no installer. Ugh.
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Kasey Pilcher
reviewed a week ago
Initially the service was very good. We liked our sales consultant, Diane, who helped us find a refrigerator/freezer that works in our tight kitchen space. But the original refrigerator came with a bent door, so we sent it back. The next refrigerator also came with a bent door, however, needing a refrigerator we went ahead and installed it. We were told that a new door was on order. Months later, the new door still hasn't been received. I can't even get a resolution date from the parts department. After several calls - I still have not had a returned call giving me a status. Very frustrating experience. If there was any savings by going through Standard, it wasn't worth the overall cost: lack of professionalism, bad customer service, and poor quality.
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MT Cooper
reviewed 4 months ago
We are repeat customers and we generally try to buy locally. We gave up on Sears a while back and Standard TV & Appliance is our first stop for major appliance shopping. Standard TV & Appliance strong points are 1) they stand by what the sell 2) their service/installation people are very helpful and professional and 3) Kelly Coffman in customer service is extremely helpful and makes things happen.

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