Response from the owner - 5 months ago
Thank you for your feedback, we're sorry to hear about your poor experience that does not conform to our prompt service. A customer's great experience is always our #1 goal and we want to avoid any re-occurrence of less than best service. We would love a 2nd chance to prove what over 99% of our customers experience by having you contact our Customer Relations at kcoffman@standardtvandapp…. Thanks again for you feedback. We look forward to working with you to resolve your concerns.