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Standard TV & Appliance
Appliance Store
Today 9:00 am – 7:00 pm
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3600 SW Hall Blvd Beaverton, OR 97005
3600 Southwest Hall BoulevardUSOregonBeaverton97005
Appliance Store, Electronics Store
Appliance Store
Electronics Store
Mattress Store
Today 9:00 am – 7:00 pm
Monday 9:00 am – 9:00 pmTuesday 9:00 am – 9:00 pmWednesday 9:00 am – 9:00 pmThursday 9:00 am – 9:00 pmFriday 9:00 am – 9:00 pmSaturday 9:00 am – 7:00 pmSunday 11:00 am – 6:00 pm
Standard TV & Appliance is Oregon's leading appliance and electronics retailer. We're proud to be able to provide a local alternative to the big box stores.
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3.4
44 reviews
5 star
22 reviews
4 star
1 review
3 star
6 reviews
2 star
4 reviews
1 star
11 reviews
Roomy, veteran business showcasing televisions, stoves & mattresses plus new & used appliances.- Google
"Good selection, helpful sales people."
"As this was my first time using Standard TV, I did not know what to expect."
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Bryan Bailey's profile photo
Bryan Bailey
in the last week
I'll give these guys 2 stars, rather than 1, because unlike other establishments that provide terrible service, at least these guys will do it with a smile and at least make an attempt at faking customer service. To be sure, the customer service you receive in store is on point, but it's ALL phony -- once they have the sale, you are dead and or useless to them. They'll tell you in store while you're shopping that if you find a lower price elsewhere that they'll honor it, but never actually follow through on applying the credit. You'll call 6 months later for servicing on whatever appliance you purchased, and either be routed to an answering machine (never to receive a call back) or, alternately, you'll get through to someone and schedule an appointment, only for the tech to not show up. You'll call a year later with a question regarding a particular model or serial number, and receive a half-assed promise to look up your records and call back with the information (I said I'd be happy to wait on the phone while he looked it up, but he said he didn't have that level of access...funny the sales department said the same thing! I wonder who actually does have access to computer records there!) This place is quite honestly a joke. The nice outward appearance is a false representation of the actual business conducted within these walls. We spent about 10K in new appliances after moving in to our new home, and every day I use our appliances I am reminded of the (continued) terrible service I received here. I hate to say it because I am usually ALL ABOUT supporting local business, but in this instance, you should really do yourself the favor, skip these guys, and shop online for the best price.
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Sandy Holt
3 months ago
Don't know if this pertains to the Beaverton store or not, but it's the closest one to my town. Sitting on my porch, minding my own business, when I heard a car/truck beeping obnoxiously from down the street. Apparently, these delivery guys thought it would be cute to back up an entire block while honking their horn, until they actually found the right turn-off for access to our complex. Oh and by the way, they are doing this on the wrong side of the street...your delivery people are dangerous and reckless drivers. So wish they would have gotten busted, but maybe this is the next best thing.
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Adam Walker
5 months ago
My wife and I went to the Beaverton store yesterday - and were ignored by their salespeople for 40 minutes. We're in our early 30's and the majority of the other customers were in their 50's - and after asking for help 3 times after watching people who walked in off the street get helped immediately. When we finally got help the salesperson did the best job she could and apologized, admitting that she thought we were just out of school. We ended up going to BASCO and purchasing a Fisher & Paykel Induction Stove and Fridge for $6,300...about $500 less than it would've been at Standard TV. Never shopping here again. Hopefully their salespeople will learn to not pre-judge who is a buyer and who isn't.
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Response from the owner - 4 months ago
Thank you for your feedback, we’re sorry to hear about your poor experience. A customer’s great experience is always our #1 goal and we want to avoid any re-occurrence of less than best service. We would love a 2nd chance to prove what over 99% of our customers experience by having you contact our customer relations manager at sarianna@standardtvandappliance.com. Thanks again for you feedback. We look forward to working with you to resolve your concerns.
Fred Devietro
10 months ago
We recently purchased a refrigerator from your Beaverton store. The issues all started on the day of delivery. The team that delivered the refrigerator had trouble both removing my old unit as well as bringing in the new unit. I suggested several times, that they may need to remove the doors, in order to fit the units thru the doorways. The team assured me they would be OK. They 1st damaged my wall and doorway from the kitchen to the dining room by forcing the old unit thru the doorway. When they attempted to deliver the New unit they scratched the front door as well as crushed the screen door closer on my storm door. The new unit was also heavily scratched and both the freezer and fridge doors were dented. The team let me know that they would need to have someone come out and repair the dented doors. I told the delivery guys that I did not want a repair or replacement doors, instead I asked that they take the refrigerator back and bring us a new one. I was then informed that this was the last one in stock and the replacement doors were backordered and should arrive in 8 to 12 weeks. As we needed the fridge, we agreed to keep the damaged unit. The next week we noticed that the ice maker was making ice MUCH slower than any other freezer I have seen (about 10 -12 ice cubes every 12 hrs). The freezer also was not freezing food especially ice cream products. I tried to turn the temperature up 1 notch and that did not help with the ice making or the freezer temp at all, however food in the fridge portion was now freezing, especially in the back section. When I called the store (Several times) asking that they return this unit and we wanted to come in and pick out a new model, I was told I needed to place a service call before anything could be done. The manager of the store told me he would have the salesman call me back, which never happened and I had to keep calling trying to catch him in between customers. This is the poorest service I have ever received from any appliance purchase I ever made. As this was my first time using Standard TV, I did not know what to expect. Now I know for sure where NOT to shop in the future.
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David Dorr
2 weeks ago
I went to Standard TV & Appliance to replace our microwave. As I approached the microwaves, a salesman approached and begrudgingly offered to help. I outlined the three things I needed - 24", black, countertop - and he started to aggressively query me about the quite specific details for the space, etc. It truly seemed as though he didn't want me to buy a microwave, but instead tell me how wrong I was about not knowing the fraction of an inch difference. Long story short, I bought nothing, but went to Lowe's and bought what I needed and ordered the proper trim fit. Selection here is fairly good, with some nice high end product, but the service left a lot to be desired.
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Scott A
4 months ago
We've purchased from Standard TV and Appliance in the early 90's and at that time, they sold us a slide-in Range by Whirlpool. We at the time wanted the standard heating elements but they insisted we buy these new Hud? flat cast elements. These were terrible to cook on but this was when Whirlpool was offering free replacement or money-back if not pleased. So we called Standard and had them replace the Range with the model we originally wanted. They came out with the new one and dropped it on the sidewalk. So they had to reschedule and bring out another. Everything was great but the replacement range was $100 cheaper than the original. We contacted the store and they refused to refund the difference. We talked directly to Bill Gander and he said they were not going to refund the difference because they made an extra trip out which is costly. I reminded him the extra trip was because your delivery Guys dropped the Range. He basically said he didn't need our business. So we continued the kitchen remodel and bought the rest of the appliances elsewhere. . Now here we are in 2015 and thought we would give them another try. We went in to find a Wall oven and built-n Microwave.. The Gal that helped us was pleasant and spent over an hour with us. We decided on GE Monogram or Miele. She said she would have to contact the supplier to see what is available in 27" wall ovens as GE was into a model change and she couldn't pull up specifications. So she said she would call us back on Monday. Well Monday came and no call. So on Tuesday, we called and left her a message. The person that answered the phone said she would call us shortly. No callback. So on Wednesday, we called again and left another message. We didn't hear back. We called again on Saturday and again, she never called us back. As we had originally told her, our current wall oven had failed and the touch-panel is no longer available. So we gave up and went to BASCO. Wow, they treated us great! Zero pressure, wonderful Appliance displays, so we dropped the hammer and bought the Monogram 27" wall oven, the 27" GE Advantium Monogram Microwave, and a Dacor 36" cooktop. We really wanted to try Standard again but now we've decided, never again. We often wondered if they have our names on file from the early 90's and don't want to sell to us at Standard? It's OK if they do as BASCO took great care of us.
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Response from the owner - 4 months ago
Thank you for your feedback, we’re sorry to hear about your poor experience. A customer’s great experience is always our #1 goal and we want to avoid any re-occurrence of less than best service. We would love a 2nd chance to prove what over 99% of our customers experience by having you contact our customer relations manager at sarianna@standardtvandappliance.com. Thanks again for you feedback. We look forward to working with you to resolve your concerns.
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Sarah H.
4 months ago
The sales people are knowledgeable... if you can get them to give you the time of day. If they don't think you're there to fulfill their commissions, forget about it. They are rude, and have told me to my face that I was wasting their time. Other stores have the same products and better prices, and their sales people will not be awful to you.
Response from the owner - 4 months ago
Thank you for your feedback, we’re sorry to hear about your poor experience. A customer’s great experience is always our #1 goal and we want to avoid any re-occurrence of less than best service. We would love a 2nd chance to prove what over 99% of our customers experience by having you contact our customer relations manager at sarianna@standardtvandappliance.com. Thanks again for you feedback. We look forward to working with you to resolve your concerns.
Phil Deas
a year ago
This was the worst experience I have had in a long time. The salesperson (ED) was the most unfriendly person I have dealt with in a long time. No smile, very cold. The person who did our paper work, a young African American was very pleasant and friendly. The woman who did the pickup order when I came in Tuesday morning (didn't get her name), was also very cold and unfriendly. I will never go to the Beaverton store again. I only hope the other locations have more customer friendly staff.
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Response from the owner - 11 months ago
Thank you for your feedback, we’re sorry to hear about your poor experience. A customer’s great experience is always our #1 goal and we want to avoid any re-occurrence of less than best service. We would love a 2nd chance to prove what over 99% of our customers experience by having you contact our customer relations manager at feedback@standardtvandappliance.com. Thanks again for you feedback. We look forward to working with you to resolve your concerns.

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