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Raincity Grill
Pacific Northwest Restaurant...$$$
Today 11:30 am – 3:00 pm, 5:00 – 10:00 pm
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1193 Denman St Vancouver, BC V6G 2N1 Canada
1193 Denman StCABCVancouverV6G 2N1
+1 604-685-7337raincitygrill.com
$$$Pacific Northwest Restaurant..., American Restaurant
Pacific Northwest Restaurant (US)
American Restaurant
Today 11:30 am – 3:00 pm, 5:00 – 10:00 pm
Monday 11:30 am – 3:00 pm, 5:00 – 10:00 pmTuesday 11:30 am – 3:00 pm, 5:00 – 10:00 pmWednesday 11:30 am – 3:00 pm, 5:00 – 10:00 pmThursday 11:30 am – 3:00 pm, 5:00 – 10:00 pmFriday 11:30 am – 3:00 pm, 5:00 – 10:00 pmSaturday 10:00 am – 3:00 pm, 5:00 – 10:00 pmSunday 10:00 am – 3:00 pm, 5:00 – 10:00 pm
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Review Summary
4.2
204 reviews
5 star
94 reviews
4 star
130 reviews
3 star
23 reviews
2 star
7 reviews
1 star
4 reviews
Restaurant showcasing locally sourced ingredients in a classy, welcoming setting with a patio.- Google
People talk about tasting menu, local ingredients, prix fixe, fish and chips and brunch
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Anthony Soo Kaim's profile photo
Anthony Soo Kaim
reviewed a month ago
I purchased a Groupon for a 6-course meal and made a reservation 1 week ahead of time. We drove 45 minutes from New West, paid for parking, got seated, and they told us we couldn't use the Groupon as we had to tell them when making the reservation. I asked if we could just use the dollar value towards the regular menu and they said no again. So we left to come back again. Returned one week later and got the same waitress who gave us terrible service. Food was very slow. It was a 30 minute wait between a couple of the courses. There was a table of four next to us who arrived at the same time as us and the manager came out to apologize to them and paid for their drinks and dessert. For us, nothing. Food was fantastic. Service, not so much. Will not be returning and will not recommend this restaurant.
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Mademoiselle Parallele
reviewed 2 months ago
Food is good. Very good. We have sent many customers from abroad. But the way Raincity Grill treats its customers could be more respectful. Raincity Grill has being owing me 50$ for more than 2 years after a database problem prevented them from honouring gift certificates back in 2011. They took my gift certificate, promised me they would fix the problem and that my visa account would be adjusted in the following week, but it never was. I've tried to call them many times and I wrote many emails. Even got a promise from manager Terry that a cheque would be sent to my home address...that was a year ago. Last July, I went in person, left my contact info to a server (it's very difficult to meet with a manager) but no one ever responded to me. Lately, another manager - Marc - said it would get fixed but I never heard back from him As much as I like the food at Raincity Grill, the way they treat their customers is starting to leave a horrible taste in my mouth.... It's only 50$...I don't believe they want to tarnish their reputation for such a little amount....Still, the people who offered me the gist certificate don't need their money wasted. Nor does mine.
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Jamie Cerrone's profile photo
Jamie Cerrone
reviewed a year ago
I can't believe I didn't think of trying breakfast here before. For $15 if you want your taste buds to experience heaven then try the smoked salmon brioche. The poached eggs were perfect and the hollandaise will have you wanting another order. If it's sunny then take advantage of the location with all the nearby attractions in English Bay or the sea wall.
Betty Therriault
reviewed 2 months ago
Visited your restaurant on Wed. eve to take part in Dining out Vancouver. It was a great experience! The 'mushroom custard ' was delicious and quite novel! as was the sweet pea puree! Two complaints nothing to do with the food- no Parking (visiting from WV) and I think you need to have a look at your web site! very hard to navigate - couldn't make a reservation or call up the special menu!
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Lenise Fitzpatrick
reviewed a year ago
More than excellent food and thoughtful service. Dined on the eve of my engagement and the kitchen wrote congratulations in our dessert. We had the set menu with wine pairing and substituted the main for sirloin. We loved the staff and our meal really made our night special. Thank you Raincity Grill!
Jh Huang
reviewed a year ago
I had been Raincity Grill and found the food was very expensive. The reason I bought a groupon which claimed and we could get $200 value 8 course dinner for two people. Since my daughter wanted to go there for New year eve. so I bought one this November and it will be expired on Jan. 16, 2013. I tried to make a reservation this morning (Dec 31, 2012) for tomorrow dinner but they told me that I could not use the Groupon until next Feb, but that is the time that the Groupon has been expired. In their Groupon, there is no idcation that we cannot use on Holidays and weekends as long as 48 hours notice to make reservation for Weekend and they are not allowed to use on 12/24, 12/31, 1/18-2/3 or 2/14. I followed all of their rules indicated on their Groupon and felt very upset disappointed by their quibble. Also, I did not believe that they have availability issue, so made another phone call this afternoon to try to find out the truth. This time, it was a lady from the restaurant answered my phone. She said the time is ok, but when she heard that I will use groupon, she immediately told me that I cannot use groupon to get what the groupon indicated 8 courses, I can only use it as a $100 to order regular food. I talked with their manager Terry and the answer was the same. So I asked whether I can use it for Next Saturday (Jane 5), the answer is “no”. Their answer is still no for “Next Friday (Jan 4)” or any weekends. When I asked when I can come for dinner and the answer is: they don’t know, but I can always use it as a$100 to order regular food any time. The manager emphasized that they are a very small restaurant, so they cannot not take people with groupon ; however, their groupon deal is still on. If they don’t have the capability, why do they do the groupon promotion? Isn’t it totally their problem ? Should we take the responsibility for this? This is the Groupon deal Raincity Grill offered. I am writing the message with the hope that other people will not be cheated by their Groupon promotion.
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