American Electric Power
Instructional Designer, 2000 - 2013
Produced web-based and PowerPoint presentations for use with technical training programs and safety initiatives delivered by our company's Learning Management System (LMS). Used Adobe Photoshop, Adobe Acrobat Professional, Microsoft Office (Word, Excel, PowerPoint, and SharePoint), Articulate Rapid eLearning Suite, ProShow Gold, AICC/SCORM, scriptwriting, video editing, and audio editing. Efforts granted more efficient delivery and easier access to the materials for anyone in the company.
Allowed easy access to training schedules, relevant safety procedures, and online training by developing and maintaining an intranet site. Used Adobe Dreamweaver and Sharepoint.
Renovated the Distribution Line Training Apprentice Program training materials for a four-year apprenticeship program consisting of 150 learning guides and material covering technical procedures, safety training, and Human Performance principles. Tools used: Microsoft Word and PowerPoint, Adobe Photoshop, and video editing.
Developed and delivered training program to teach training specialists how to develop effective online training presentations using Articulate and PowerPoint.
Served as member of LMS Governance team, LMS Selection Team, and Domain Administrator Team as well as a member of the Learning Forum, communicating with all business units about training and handling LMS related trouble tickets from the Help Desk for my business unit plus approve/disapprove requests for new LMS administrators.
Created marketing materials (signs, brochures, and print ads) to attract smaller utility companies to utilize our training schools resulting in a 25% increase in students and a new revenue stream.
Provided major storm event support for AEP using their Operations Dispatching System to organize and send repair teams into the field.
Developed and delivered training across 11 states to qualify administrative personnel to use company’s Learning Management System (LMS).
Traveled for two years to work with a team of Underground Network subject matter experts re-writing and updating their four-year apprenticeship program, consisting of learning guides, PowerPoint presentations, and supporting procedural documents.
Coordinated and scheduled training activities and meetings for the Distribution Line Training Center in Groveport, Ohio.
Developed metrics reporting tools using Access, Excel, and data collected from LMS to analyze return on investment of training for the department.
Conducted ongoing professional communications with Operating Company personnel to coordinate Distribution Technical training throughout the system.
Supervised and trained temporary administrative staff to perform tasks such as payroll, expense reporting, accounts payable and data entry for LMS.