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I think my lack of patience with one customer finally shone through because he got quite meek and apologized for his meager IT-skills.

This is the same guy who has RIPPED out the USB sockets from his laptop and complains that the USB connectors does not fit... 
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Christian von Kietzell's profile photoDaniel Börresen's profile photoChristopher Vagnetoft's profile photoMikael Aspehed's profile photo
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Those users relly put your "Serviceminded" to a test. :/
 
I TRY SO hard to sound nice and understanding but when the same people, again again shows ignorance it HURTS my brain.
 
Yepp, i know all to well. And you don't feel like giving that user a brand new computer if the old one is ruined by intention..
 
"Hmm I wonder if the cup holder is hidden behind this shiny metal thingiemabob..."
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