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nGUVU
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Our gamification platform motivates contact center agents to achieve their objective by immersing them in a fun game - like environment.
Our gamification platform motivates contact center agents to achieve their objective by immersing them in a fun game - like environment.

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With dozens of KPIs available to call center managers - what are the top measurement indicators to consider? Learn more - http://bit.ly/2BEAS9e

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Visit #nGUVU virtual booth tomorrow at #Genesys Predicts 2018 | Virtual Summit - register here -->> http://gsys.co/QqXR30gI4v6
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Pass by our virtual booth during Genesys Predict 2018 virtual summit.

Register here - http://bit.ly/2ALJwCn
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The borders between a gamification tools and a call center performance management are getting blurred. Learn how to leverage gamification technology for contact center performance management.

Read the full story here - http://bit.ly/2hVe39O
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Gamification today has reached an exciting phase and have benefited at large from behavioral sciences from within gaming industry. Gamification platforms have learned to work with the significant and real-time flow of data, visualize contact center performance and in the case with nGUVU also apply machine learning and artificial intelligence to drive insights.

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Machine learning and gamification begin to shine together for large teams and enterprises. Once you're past the threshold of a couple of hundred call center agents, sales executives, or customer care reps., this is where manual tracking, analytics, and risk estimation becomes troublesome. At this point, machine learning can take over and help your management team by providing real-time monitoring and analysis of everything relevant to your company.

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Industry news and event updates - nGUVU Newsletter http://buff.ly/2riZ6le
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Going to #CX17INDY? Book our Mgmt team ahead of time. We are #CCTR vets and love to talk shop. Events http://buff.ly/2qISmjA
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Finding Answers to Customer Questions The Biggest Hurdle For Contact Center Agents, Study Finds | news.sys-con.com
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