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Hy-Vee
Grocery Store$$
Today Open 24 hours
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5150 Center St Omaha, NE 68106
5150 Center StreetUSNebraskaOmaha68106
(402) 553-2664hy-vee.com
$$Grocery Store, Supermarket
Grocery Store
Supermarket
Pharmacy
Bakery
Florist
Caterer
Today Open 24 hours
Monday Open 24 hoursTuesday Open 24 hoursWednesday Open 24 hoursThursday Open 24 hoursFriday Open 24 hoursSaturday Open 24 hoursSunday Open 24 hours
Come shop with us. Grab a cup of Starbucks or Caribou coffee to enjoy while you pick up your groceries, refill your prescriptions and select a bouquet of flowers.
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Review Summary
4.1
9 reviews
5 star
7 reviews
4 star
1 review
3 star
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2 star
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1 star
1 review
"Very nice people, prices and pretty good selection!"
"Always great service!"
"They rebuilt the whole thing to have a gas station and a accessible parking lot."
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Kris Milliken
10 months ago
20+ year customer, but I will never be back after my experience with a customer service manager today. Let me say first that I have been shopping at this location since I was a kid and have literally spent tens of thousands of dollars here on groceries and prescriptions. The customer service at this location has been in decline for a while, but tonight it hit a new low for me. I waited an undisclosed amount of time to check out, even being directed to a second line, where the register didn't work, even after both the cashier and the manager stared blankly at it for several minutes! Eventually they sent me to a third line. At this point I had to decide whether to leave the groceries unpurchased, or make my wife late for work. Rather than doing this, I decided I would let a manager know what happened. BIG MISTAKE! Rather than acknowledging the issue, this man immediately called me a liar for telling him I had been waiting around 10 minutes. I told him I wasn't keeping time, so I didn't know exactly how long I had been waiting, but that he was either going to have to put over $100 worth of product back on the shelves or get me checked out in a timely manner. This logic seemed to make sense to this person, which then sent me to the customer service desk to be checked out with a laughably insincere apology. I won't say this person's name on the internet, but as a professional, they should be embarrassed with their conduct. Really a shame that I will be finding a new place to shop that is further away just because of how this place treats their customers. The renovations they have made recently will make no difference if they don't know how to treat the people that keep this place going. EDIT: Since I posted this review, the hy vee corporate office has been very proactive in "making the situation right". I feel thats worth noting, although I still stand by what I said.
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David Solis
6 months ago
good service
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Leo Boss Chick
2 years ago
They have awesome bday cakes. My favorite is the champagne.
A Google User
3 years ago
Customer service was awesome! I went in today for their two day sale and I haven't felt more welcome in a place in a long time. Plus they had really good deals!
Dennis Smyser
6 months ago
always great service!
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Shawna Foster
6 years ago
Hy-Vee is always a great store, but this one is really good. They rebuilt the whole thing to have a gas station and a accessible parking lot. Very nice people, prices and pretty good selection!
James Schillace
2 years ago
A friendly store with a very good selection
A Google User
3 years ago

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