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HP Printers - Installing a Mac Printer Driver Using Apple Software Update
This document is for HP printers supported in OS X v10.11 El Capitan, OS X v10.10 Yosemite, v10.9 Mavericks, v10.8 Mountain Lion, and v10.7 Lion that only have drivers available through Apple Software Update.
Install the best available Mac print driver and software using Apple Software Update. To install the driver, turn on the printer and make sure it is connected to the computer you want to print or scan from, either with a USB cable or through your local Wi-Fi or wired network.
See the Frequently asked questions in this document for additional information, including how to scan using this driver.
 NOTE:
Where is the download button? Your print driver automatically downloads and installs through Apple Software Update, but if you want to manually download a driver, go to HP Printer Drivers for OS X Lion or later (in English) on the Apple support site.
Install the driver with Apple Software Update
Create a new print queue in System Preferences on the Mac.
Click the Apple menu, then click System Preferences.
Depending on your version of OS X, click Print & Fax, Print & Scan, or Printers & Scanners.
Figure : Example of the Printers & Scanners window
Check if the name of your printer displays in the Printers list. Select one of the following steps, depending on if the printer is listed or not.
If your printer is listed, remove and re-add the printer to confirm communication and that the correct driver is used. Click the name of your printer, click the minus sign , then delete the printer. Once the printer is removed, click the plus sign , click Add Printer or Scanner, click the name of your printer, then continue with the remaining steps.
If your printer is not listed, click the plus sign , click Add Printer or Scanner, click the name of your printer, then continue with the remaining steps.
If your printer is not listed in the Add Printer or Scanner window, confirm that the printer is connected to the Mac with a USB cable, or that it is on the same wired or wireless network as your Mac. See the Frequently asked questions in this document to try resolving connection issues, then try to add the printer again.
Click the Use or Print Using box, then select the name of your printer in the pop-up menu.
Figure : Select the name of your printer in the Use menu
Click Add to add the printer to the list.
If you are prompted to install your printer software from Apple, click Download and Install to complete the installation.
If a ‘Software is currently unavailable’ message displays, click Cancel, and go to Printer and scanner software available for download for OS X Lion or later (in English). If your printer is supported, try manually installing the software from HP Printer Drivers for OS X Lion or later (in English).
Close the System Preferences window.
Try to print, scan, or fax, depending on your printer functionality.
If you can print, scan, or fax, you installed the driver and can now use your printer.
If you cannot print, scan, or fax, see the Frequently asked questions on alternate scanning methods, driver support information, and to troubleshoot connection issues.
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